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How To Maximize — and Manage — Employee Performance

Learn the fine art of getting others to do what you expect.

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In the third installment of the ORS Sales Management webinar series, Vince Rath and Dayna Brown of Optimum Retail Solutions discuss the fine art of managing a sales team. Rarely are people skills needed more than when discussing job performance. It’s all about getting others to do what you expect of them—and clearly defining tolerances and consequences. In this webinar, you’ll learn the two motivators everyone shares; the seven reasons people don’t perform; how to establish reasonable and consistent conduct and performance tolerances; and how to appropriately tailor consequences to the individual and situation.

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Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

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