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Humor: One Jeweler’s Great Service is Another’s … Waste of Time

Home delivery of a $35 order just wasn’t worth it.

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WITH ALL THE COVID issues, we offered curbside service and delivery. Along comes a young mother who wants small hoops or studs that won’t come out of her 1-year-old’s ears. After being shocked that what she wants costs $500, she settles on a pair of sleepers for $35. Then asks us if we can deliver them to her home for free. I am sure some jewelers would say that is what great customer service is about, but I would humbly disagree and say that is how time is wasted. The offer was made to mail the item or arrange a delivery service … at a cost. — David B., Calgary, AB

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After 139 Years, A Family Legacy Finds Its Perfect Exit With Wilkerson.

When third-generation jeweler Sam Sipe and his wife Laura decided to close Indianapolis’ historic J.C. Sipe Jewelers, they turned to Wilkerson to handle their retirement sale. “The conditions were right,” Sam explains of their decision to close the 139-year-old business. Wilkerson managed the entire going-out-of-business sale process, from marketing strategy to sales floor operations. “Our goal was to convert our paid inventory into retirement funds,” notes Sam. “The results exceeded expectations.” The Sipes’ advice for jewelers considering retirement? “Contact Wilkerson,” Laura says. “They’ll help you transition into retirement with confidence and financial security.”

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