True Tales

Humor: This Client Was All Dirt and No Pay

There’s a reason they call it “fool’s gold.”

Published

1 year ago

May 3, 2023

INSTORE Staff Instore May 2023 Issue

Humor: This Client Was All Dirt and No Pay

A guest told us he had found some pure gold and asked if we could sort through and test it. We, of course, said we could, not knowing … He proceeded to bring in a cooler filled with dirt for us to “sort through.” He insisted there was gold in there and talked a sales associate into checking it, saying we could take our time. One of our staff graciously sifted through it to find a tiny amount of pyrite. We called the guest to say we found no gold and only a small amount of pyrite and to please pick up your cooler of dirt. He never returned, and the cooler sat in a corner in the back room for years until we threw it out. Never again! — Katrina Sustachek, Rasmussen Diamonds, Racine, WI

Related Topics: jewelry stores in Wisconsin

INSTORE Staff

Since launching in 2002, INSTORE has won 89 international journalism awards for its publication and website. Contact INSTORE's editors at editor@instoremag.com.

click to Comment(Comment)

Up Next

When This Jeweler Decided to Start Charging to Measure Ring Sizes, He Wasn’t Counting on This Customer

Don't Miss

This Customer Gave The Salesperson a $500 Tip

Looking for a Seamless Sale? Call Wilkerson

After almost 60 years in business, Breakiron Jewelers in Erie, Pennsylvania, was closing its doors. And the store’s owner, Linda Breakiron, was ready for it. She had run the store as its sole owner since the beginning of the millennium and was looking forward to a change. Of course, she called Wilkerson. Breakiron talked to other jewelers who had used Wilkerson and was satisfied with their response. “They always had positive feedback,” she recalls. With the sales, marketing and even additional inventory that Wilkerson provided, Breakiron insists she could never have accomplished her going-out-of-business sale without Wilkerson’s help. She’s now ready for the journey ahead, but looking back, she’d be sure to recommend Wilkerson. “They just made the whole process very seamless.”