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I Was Feeling Down Until This 94-Year-Old Client Reminded Me Why We Do What We Do

She helped break this jeweler out of the blues.

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WINTER HERE IN the Midwest was brutal. Sales were way down. The news of more and more great stores and jewelry manufacturers closing was starting to weigh on me. Then last week, Lorraine walked in and wanted to design a ring. She had some gold and a 5 mm CZ that she had received for making purchases on a website. She just wanted a wide gold band with the CZ in the middle. She asked me how long it would take, then she told me she would be 94 the beginning of May, pointing out she didn’t know how much time she had left, so the sooner the better. She made me realize that I had forgotten to live forward and be in the moment. She was exactly what I needed to get out of the slump. Her ring was delivered within the week, and she was thrilled. — Jo Goralski, The Jewelry Mechanic, Oconomowoc, WI

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