Here’s an identity exercise: Imagine your store as a radio station.
Would it be Top-40, golden oldies, classical music, indie rock, hair metal, avant-garde jazz?
Decided which? Go further. If you selected Top 40, think of what a top-40 store would look like, what product it would carry, how its advertising might look, the video loops that would play on t in-store TVs, how its salespeople would dress and what little gifts they would stuff in customer’s bags after they made a purchase.
Done with that? Go further. Think of your store as a single artist. Are you Taylor Swift? Toby Keith? Eminem? Motley Crue? Grizzly Bear? Bruce Springsteen? Rachmaninoff?
Did it? Go further. If you selected Bruce Springsteen, think about what a store owned by Bruce Springsteen would look like, what product it would carry, etc.
Done? Go further. Think of your store as a single song. (Doesn’t necessarily have to be your favorite.) How would you represent the feeling of that song in your decor? How would you convey the attitude of that song in your advertising. Etc, etc. Try a different song. Repeat.
Give it a try. And be sure to let us know the results.
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