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Independent Jewelers’ Confidence Levels Edge Higher

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INSTORE JCI SEPT

Jewelers’ generally bullish view of the business environment held into August, although once again these upbeat feelings didn’t translate into larger inventory orders – more than half of the jewelers surveyed said they are buying less product than a year ago.

The INSTORE Jewelers’ Confidence Index edged up to 54 in the first part of August, up from 53 in July. The latest result – which is the second highest reading this year – means the JCI has been in positive territory for six of the first seven months of 2017.

In our most recent survey, 39 percent of the 206 independent jewelers polled said the prospects for their businesses had improved compared to 12 percent who said they’d deteriorated, while the rest said they had remained the same. Despite this mostly positive assessment, 54 percent of the respondents said they had ordered less stock in July compared to the same month last year, while 25 percent had ordered more. Those two factors – outlook and actual orders – form the basis of our index.

As for actual sales performance in July, the news was mostly good. Forty-two percent of the Brain Squad said their numbers were Up or Way up compared to 31 percent who said they were Down or Way Down over the same period last year. Twenty-seven percent said they were about the same.

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After almost 60 years in business, Breakiron Jewelers in Erie, Pennsylvania, was closing its doors. And the store’s owner, Linda Breakiron, was ready for it. She had run the store as its sole owner since the beginning of the millennium and was looking forward to a change. Of course, she called Wilkerson. Breakiron talked to other jewelers who had used Wilkerson and was satisfied with their response. “They always had positive feedback,” she recalls. With the sales, marketing and even additional inventory that Wilkerson provided, Breakiron insists she could never have accomplished her going-out-of-business sale without Wilkerson’s help. She’s now ready for the journey ahead, but looking back, she’d be sure to recommend Wilkerson. “They just made the whole process very seamless.”

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