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Dominate 2018 with our day-by-day, month-by-month guide to the year ahead.
At its heart, Valentine’s Day is about sweet-smelling things that go together (roses, chocolates, people sometimes). In the spirit of the day, Mees Jewelry in Chillicothe,...
No one wants a pat on the head just for showing up. On NATIONAL COMPLIMENT DAY (Jan. 24), take your praise to a higher level: Be precise,...
Driving a rescue truck satisfies his need for speed.
When a jeweler acts according to her conscience, she is sued for breach of confidentiality.
John Atencio shakes up his retail environment to create an interactive experience.
Jewelers share their strategies for handling bad reviews.
High-flying fixtures take center stage at these businesses.
Party celebrates Sofia Kaman’s year of highlights, including top honors in INSTORE contest.
Jessica Biel at the 69th Primetime Emmys in Forevermark diamond earrings.Photo courtesy of Rex/Shutterstock The stars walked the red carpet in linear earrings at the fall...
Our ultimate calendar for jewelry pros will make planning your 2018 a breeze.
“Well then, Mary Lou, how’s about you whip out your glue gun and fix your own diamond ring then?” To the repair customer who said: “What...
We’ll never tire of this precocious precious metal.
Jan. 1-6 MARKETING Here it is, your second bite at the Christmas cake, a.k.a. gift-card-redemption season. Ensure you’re stocked with fast sellers and good coffee, and...
It's an easier way to check the time.
If you want awesome reviews, this is where it all starts.
Don't under-price your professional skills.
Said with a smile, this stirs a wave of relief in the client.
Keep your focus on the item.
What do you say to the little old lady who brings in her eyeglasses and asks you to insert the screw that holds the lens in...
Try this to make your employee rewards truly special.
This action will increase your watch repair sales, profits and closing ratios.
It’s very easy to have a business become an all-consuming lifestyle that you eat, sleep and breathe. Remaining detached from your business can be a challenge,...