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Simply decluttering is a great place to begin.
Pricing repairs correctly is only the first step to making money in the shop.
A good retail jewelry website has a concrete structure and purposeful links that guide both browsers and search engines to the right content.
There’s a reason why it’s a good idea to pay frequent attention to your merchandising, and it has to do with human psychology.
They all involve going the extra mile for your customers — but in very specific ways.
IBM proved it could work.
Plus a new wire and tube cutting jig from Jayne Redman.
Salespeople should use this worksheet daily, and you’ll know where they need to improve.
Baxter’s Jewelry recently doubled its size.
Plus, Gem Legacy Adventures is hosting its annual trip to Northern Tanzania and Southern Kenya from July 25 - Aug. 4.
Set up a Jar of Awesome to help you and your team remember the “little wins.”
There’s also a historic day that’s perfect for upselling.
The editor-in-chief shares some of what he saw at the Centurion Show in February.
The retailer-turned-consultant recommends having a plan before taking a step back from the store.
They include everything from soft silhouettes to gorgeous geometry.
Plus a new engraved gold charm for pets.
When your reputation is on the line, sometimes you have to settle.
Plus one shares a story of a client who had a puzzling request.
How would you solve “The Case of the Hapless Heirloom”?
And they dished on which brands and what jewelry sold best.
Authenticity, a focus on your clients and attention to detail can all help to differentiate your store.
Want to get better service from a large vendor? We have the answer.
Staying busy is the key for John Thomas Mead to keep focused.
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