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GET IN YOUR CUSTOMER’S HEAD A recent New York Times article about the persuasive power of mimicry cited the example of legendary auto-parts salesman Veldon Smith....
Organize your process for repair drop-offs and pick-ups, and your customers, jewelers and bottom line will thank you for it.
Acting defensively will only hurt your chances of survival. Now is the time to start playing offense in your business mind-set.
Sleep better at night, knowing you won't run into cash-flow troubles with some simple predictions and a little bit of forecasting.