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May 2008

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Tip Sheet17 years ago

Monkey See, Monkey Sell

GET IN YOUR CUSTOMER’S HEAD A recent New York Times article about the persuasive power of mimicry cited the example of legendary auto-parts salesman Veldon Smith....
David Geller17 years ago

David Geller: Scheduling Repairs? Make Time Your Friend

Organize your process for repair drop-offs and pick-ups, and your customers, jewelers and bottom line will thank you for it.
Shane Decker17 years ago

Shane Decker: Go For It, Take The Initiative

Acting defensively will only hurt your chances of survival. Now is the time to start playing offense in your business mind-set.
Columns17 years ago

Laurie Owen: Plan to Avoid Those Nasty Cash Crunches

Sleep better at night, knowing you won't run into cash-flow troubles with some simple predictions and a little bit of forecasting.

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