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Build your own company mythology with an origin story you can tell staff and customers.
This month’s tips include why it’s important to “go first” in everything.
Help fight the “friendship recession” with a Best Friends Day event.
Lindy Kavanaugh and Laura Kitsos met at a trade show a decade ago.
A jewelry retailer discovers the limits of automated service the hard way.
Couple transforms historic mansion into one-of-a-kind retail experience.
Heather Bushong says she feels like part of the Will Jewelers family.
Including a new sales tool from Jewelers of America.
Expand reach, attract new customers, build loyalty and sell more jewelry.
First, develop a clear strategy.
Check these six areas to make sure your website is operating to its full potential.
Some share the secrets of their affordable renos.
The monthly survey group requires a low investment of your time but yields exceptional information for the magazine.
And they can be the difference between gaining a client for life or losing one.
Read about how other jewelry stores make more money on repairs.
Plus a T-shirt every jeweler just has to have.
It’s up to you to lead, motivate, teach and coach your sales team.
Generosity was a dangerous business strategy in this jeweler’s story.
Some set certain increments for each aspect of the store.
Partnership with jewelry designer Jade Trau encourages collectors.
Noticing even mundane beauty like a humming shop area has mental health benefits, say academics.
Jewelry lovers want personal earrings for every occasion.
These new releases come from Royal Chain, VLORA and more.
They’re working for the big companies; they can work for you, too.
61% say they participate in at least one.
And what to do with a business partner who keeps proposing big, unrealistic ideas.
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