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July 2008

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Line Time16 years ago

Here’s One Thing a Great Boss is Never Afraid to Say

Step up and take the blame for that big mistake.
David Squires16 years ago

Editor’s Note: It’s November and It’s Time to Sell!

Forget big ideas ... now it's time to SELL!
True Tales16 years ago

There’s Something’s Rotten About This Ring-Cleaning Story

That wasn't white cookie dough, unh-uh.
Line Time16 years ago

Try This Sales Judo to Defend Against a Customer’s Price Objection

Stay with us, because it gets a little zen.
Commentary: The Business16 years ago

Don’t Let Software Completely Run Your Jewelry Store

Jeff Unger’s got a question for you — who runs your store? You or your software?
David Squires16 years ago

Think of the Butterfly Effect When You Prepare for the Las Vegas Shows

And especially beware the "Butterfly Brooch Effect".
Commentary: The Business16 years ago

Buy That Laser Welder. (You Will Definitely Not Regret It.)

Many 'hot new things' don't live up to the hype. But Chris Snowden's new laser-welder wasn't one of them.
Commentary: The Business16 years ago

Vicki Cunningham: Africa Witness

A personal visit shows the Kimberley process is working, says Vicki Cunningham.
In the End16 years ago

Book Revue

“In the End” looks at some of the year’s biggest, most provocative business titles.
Tip Sheet16 years ago

Tip Sheet (EXTRA): Special For The Tucson Shows

AFTER TUCSON, you’ll have a lot to talk about: new rubies from Madagascar, zultanite from Turkey, amethyst from Zambia. Most of your customers will never visit...
David Brown16 years ago

By The Numbers: Danger of Unproven Lines

WHIP OUT YOUR data sheets, it’s time again to see how you measure up against Joe Average?Jeweler. Monthly figures are below. Our highlight category for July...
Columns16 years ago

Laurie Owen: Learn What It Takes To Be Top Dog

First part of three-part series: To be in the Top 25% for efficiency in all areas will help you earn the most money.
David Geller16 years ago

Pay Commission on Repair Sales

Taking in repairs may be "part of the job" is part of their job," but it's still making you money and building relationships with future customers.
Tip Sheet16 years ago

Tip Sheet: July 2008

MOMENT OF TRUTHGive An Experience McDonald’s? Customer service? Experience? That’s right. Ken Blanchard, author of Raving Fans, likes to cite the example of a McDonald’s that...

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