Do You Or Don't You? Is a Big Brand Store-in-Store a Fit for You? See What Other Jewelers Say Four-fifths of jewelers say “no”. Published 3 years ago on February 19, 2018 By INSTORE Staff Instore March 2018 Issue Online Extra Share Tweet THIS MONTH’S QUESTION: Do you have a “store-in-store” area for a big jewelry or watch brand? Yes: 18% We have a Rolex corner. It seems to work well to emphasize the brand and show the product, thus creating more sales. Obviously, you could not do a separate selling area for every product but, then again, Rolex is not every product. Bob Richards, Bob Richards Jewelers, Germantown, TN Alex and Ani; it works well as customers are “trained” to go there for latest styles. Christi Weaver, The Polished Edge, Liberty, MO Built Rolex store in store in one of our locations. Sales doubled. Put Pandora shop-in-shop. Sales flat. Bill Levine, Van Cott Jewelers, Vestal, NY Just upgraded to a Pandora shop-in-shop this January. We blew out an office and it really brightens up and dresses up our showroom and store. Julie Terwilliger, Wexford Jewelers, Cadillac, MI It makes the brand stand out, and people are all about brands. Brenda Hefner, Oz’s Jewelers, Hickory, NC Rolex and Hearts on Fire; they work well. Both are attractive and draw the attention they should. Kim Hatchell, Galloway & Moseley, Sumter, SC Verragio is my “store in-store” and I am not sure it has been of great benefit. Maria Aguirre, Benold’s Jewelers, Austin, TX Hearts on Fire has an area in our store, as does Rolex and Pandora. Other than the fact the vendors like these areas updated frequently, they have worked well. Lets the customer know that the particular brand is important to you and not going away anytime soon. The privacy is also nice. Only problem is we are very branded and everyone wants a space. Steve Floyd, Floyd & Green, Aiken, SC It is going in the store this week. Stay tuned. I cheated a bit on the answer. Up until now, it was our Hearts On Fire area. That worked great until the recession, then everything turned to s*&!. David Blitt, Troy Shoppe Jewellers, Calgary, Alberta, Canada It’s a fashion line that has created traffic and new customers; we look at it as part of our marketing money. Connie Stagner, Acori Diamonds & Design, Friendswood, TX We have a Pandora shop-in-shop, and although is has slipped, it’s still profitable. Mike Doland Doland Jewelers, Dubuque, IA People love important brands to be highlighted. Whitehouse deserves center of room currently. Eileen Eichhorn, Eichhorn Jewelry, Decatur, IN I built out the “Watchatorium,” kinda a man’s cave for my high end pre-owned and the authorized brands I carry. Brian McCall, Midwest Jewelers and Estate Buyers, Zionsville, IN All watch brands are in their own areas as are several prominent bridal brands. Gary Richmond, Van Horne & Co., Granger, IN Caravelle & Belair. We are downtown but don’t have clientele for high scale watches. Shevvy Baker, SPB Designs, Louisville, KY We have segregated areas in the store for ease of shopping. Hamilton Watches – Citizen Eco Brand Watches – Fossil Brand Watches. All the colored gems are in coordinated areas; designer product separate from the rest and silver is “here and there” that fills in. We are a supporter of local and area artists as well – that do (sell) better at this time of year. Doug Mitchell, UniQ Jewelry Gallery, Three Rivers, MI Great Roberto Coin entire front of store in a circular case!! Teddie Gause, Gause and Son Jewelers, Ocala, FL Pandora — just went store-in-store in early November 2017. Still too early to tell; customers seem to like the new look so far. We’ll know better after our Christmas season. Kriss Roethlisberger, Ace of Diamnds, Mt.Pleasant, MI We have a store-in-store for Slate and Tell. We have a simple white cabinet with their product show cased on top. It is a good place for people to stop and look and it causes people to ask questions about the product. Erica Lorenz, Michael & Sons, Reno, NV NO: 82% We had one and it makes a great impression but is very expensive, and most of the brands are not respectful of our design wishes, just theirs. Susan Eisen, Susan Eisen Fine Jewelry & Watches, El Paso, TX We use to carry Pandora (and had a shop-in-shop). Once we stopped carrying the line, we converted that corner of the store to feature an in-house designer with similar price points. She has hundreds of pieces on display and they were all made at our store … it’s been a great transition out of the bead corner. Jen Foster, David Douglas Designs, Marietta, GA We have an open style where our higher brands are in sight lines with other lines. All lines are equal so there is no feeling of “I can’t afford those.” Instead, it’s “Oh, let me look at these as well.” No fear in looking and no snob appeal approach. Scott Kelly, Jems Jewels & Gold, North Wales, PA I have a problem supporting “the machine” of box store jewelry that is manufactured outside the USA and lining the pockets of big wigs at the expense of the people overseas they barely pay to put the stuff together. I want to keep my money supporting American jobs — paying for dance classes, mortgages, groceries, and vacations of the individuals who actually make the jewelry I sell. Jennifer Farnes, Revolution Jewelry Works, Colorado Springs, CO Been there done that, screwed every time by manufacturers of high-end brands that get a customer base and then go direct to our customers. Tried it, so no more. Janice A. Niebauer, Jan & Dan’s Jewelry, Erie, PA We closed out of one brand this year. We just got tired of the way they were with their retailers. Not very good to work with, too many restrictions and purchasing requirements. It is easier to deal with when you are selling tons of product, but ultimately we make the decisions in our store. Nathan George, Joshua’s Fine Jewelry, Russellville, AR We’re in a “small town” city and our store is too pretty to try and make it look like a Pandora store! We have all hardwood and slate interiors with vaulted ceilings. When someone asks you to paint that white, you say, “No thank you!!” Mary Jo Chanski, Hannoush Jewelers, Rutland, VT I don’t carry any kind of inventory that I haven’t made myself. No outside vendors. Janne Etz, Contemporary Concepts, Cocoa, FL We do not carry big jewelry or watch brands because we have a smaller store with limited space. We fill our cases with Jewelry we make. Frank Salinardi, Linardi’s Jewelers, Plantation, FL Not a brand store. Steve Doubleday, Amidon Jewelers, West Lebanon, NH Don’t carry watches or many major brands that would warrant a shop-in-shop. Bill Elliott, Ross Elliott Jewelers, Terre Haute, IN Our big feature – most space – is devoted to what we make in house. Cliff Yankovich, Chimera Design, Lowell, MI I am small no time for other brands then my own. Klaus Kutter, A Jour Inc, Bristol, RI We are not big enough to interest those guys. Loann Stokes, Stokes Jewelry, Stillwater, MN Not enough room to waste. Craig C. Curtis, Belfast Jewelry, Belfast, ME We operate with “departments” or cases organized in groups to feature specific products … watches, bridal, designer, estate, artisan glass, and so on. Mark Kasuba, M. Edward Jewelers, Pittsfield, MA We choose not to carry big brands. Chris Wattsson, Wattsson & Wattsson Jewelers, Marquette, MI We do not advertise other brands. We are the brand. Russell Criswell, Vulcan’s Forge, Kansas City, MO We are an old downtown store and space is not adequate for large displays, so we do small ones. We do have sections for our best sellers; Naladi bridal, Honora pearls, Berco sterling, Colore sterling color, Carla earrings, Chatham color and Lashbrook men’s wedding bands. John Hayes, Goodman’s Jewelers, Madison, WI I plan to possibly add a Simon G. boutique to my store in 2018. Donnie Blanton, Brittany’s Fine Jewelry, Gainesville, FL We are in a small area and distinctive brands don’t sell well enough for us. Sue Parker, Nyman Jewelers, Excanaba, MI Do not appreciate outside interests dictating how I run my store. Dale Thompson, Ken K. Thompson Jewelry, Bemidji, MN No. I’m here to brand my name and image, not theirs. Marc Majors, Sam L. Majors, Midland, TX My store is MY BRAND, Linnea’s Custom, why would I let someone dictate to me how much I have to purchase and repurchase. I’ve watched my contemporaries struggle to match Brands Demands, not pretty. Besides I like my bank account like my store fluid and full! Denise Oros, Linnea Jewelers, La Grange, IL What’s the Brain Squad? If you’re the owner or top manager of a U.S. jewelry store, you’re invited to join the INSTORE Brain Squad. By taking one five-minute quiz a month, you can get a free t-shirt, be featured prominently in this magazine, and make your voice heard on key issues affecting the jewelry industry. Good deal, right? Sign up here. Related Topics: Do You or Don't You?INSTORE March '18Online Extra click to Comment(Comment) Up Next Here’s What Your Fellow Jewelers Say About Whether or Not to Be the Public Face of Your Store Don't Miss Here’s Why Some Jewelers Have A Great Relationship With Their Bankers (and Others Don’t) INSTORE Staff Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected]. Continue Reading Advertisement SPONSORED VIDEO Wilkerson Testimonials A Liquidation Sale during a Pandemic? Wilkerson Showed Them the Way For 25 years, Stafford Jewelers of Cincinnati, Ohio, was THE place to go for special gifts, engagement diamonds, high-end Swiss watch brands — in other words, the crème de la crème of fine jewelry. But this summer, the Stafford family was ready to retire. So, they chose Wilkerson to help them close up shop. “One of the biggest concerns was having the sale in the middle of COVID,” says Director of Stores Michelle Randle. Wilkerson gave the Stafford team plenty of ideas as well as safety guidelines, which they closely followed. “All of the employees felt safe, the customers coming in the door felt safe and we did a lot of business,” says Randle. How much business? “The inventory flew,” she says. Translation: They sold millions and millions of dollars-worth of merchandise. Randle calls it, “an incredible experience.” Would she recommend Wilkerson to other retailers who are thinking of thinning their inventories or retiring? “Everyone got more than what they expected out of the sale. You have to hire Wilkerson. They’re amazing.” You may like Georgia Jewelry Buyer Finds Power in Self Expression How To Keep Website Visitors On Your Site? Exceptional Photography Omaha Store Owner Motivated by Fast Cars Promoted Headlines JYE’S International is Seen in All the Best Cases The Sylvie Collection Knows What Women Want Sylvie Collection From Chain to Casting, National Chain Group Does It All National Chain Group Advertisement Latest Trending Videos Press Releases3 hours ago New PGI-Commissioned Study Offers Retailers Insights Into How to Ease Customers’ Concerns Over COVID During the Holiday Season Press Releases6 hours ago Accutron Lights Up Empire State Building Celebrating 60th Anniversary Press Releases7 hours ago Industry Experts Gather for Collaboration on Ethics and Sustainability in Gold and Diamond Enterprise Press Releases7 hours ago Analytical Gemology and Jewelry Head Says GIA Is “Wrong” to Grade Lab-Grown Diamonds the Same as Mined” Big Survey10 hours ago 25% of Jewelers Are Drinking More This Year Because of COVID-19 Big Survey2 weeks ago Jewelers Plan to Vote for This Presidential Candidate on Nov. 3 Benchmarks4 weeks ago 13 Jewelry Store Shop Areas That Put Bench Jewelers Center Stage Products4 weeks ago The Overlooked Jewelry Trend Started By Princess Beatrice At Her Wedding Press Releases4 weeks ago 9-Carat Diamond Found at Crater of Diamonds State Park Headlines3 weeks ago CNN Delves Into Lab-Grown Diamond Debate Sponsored Content1 week ago A Liquidation Sale during a Pandemic? Wilkerson Showed Them the Way Sponsored Webinars2 weeks ago Podium Presents: 5 Crucial Customer Experience Improvements to Make as You Reopen Jimmy Degroot2 weeks ago Video: How to Smooth Out the Chaos in Your Jewelry Store and Create Harmony Instead Jim Ackerman4 weeks ago Video: Don’t Be Afraid to Run Multiple Jewelry Marketing Promotions at Once Jim Ackerman1 month ago Video: How to Spend Your Jewelry-Business Advertising Budget the Right Way Advertisement Advertisement SubscribeBULLETINS INSTORE helps you become a better jeweler with the biggest daily news headlines and useful tips. (Mailed 5x per week.) Latest Comments Most Popular Big Survey1 week ago These Are the Top Watch Brands of 2020, According to INSTORE’s Big Survey Big Survey1 week ago The Guy Who Bought 13 Rings, and Other Tales of Serial Engagements Photo Gallery2 days ago 12 Photos That Show Off the Wow Factor at Thollot Diamonds & Fine Jewelry in Colorado Big Survey1 week ago COVID-19 Has Some Silver Linings for Jewelers — Here Are the Upsides Big Survey6 days ago 7 Out of 10 Jewelers Surveyed Said They Do Not Want to Add a Brand Sponsored Content1 week ago A Liquidation Sale during a Pandemic? Wilkerson Showed Them the Way Big Survey4 days ago What’s Wrong with Millennials? Here’s What Jewelers Say Sponsored Content1 week ago Why Have 1,800+ Jewelers Switched to BriteCo?