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JCK Las Vegas Elevates Customer Service and Expands Product Offerings in Response to an Evolving Retail Market

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(PRESS RELEASE) NORWALK, CT – The JCK Las Vegas show announces multiple new offerings for its 2018 edition in direct response to industry research, customer feedback and an evolving retail market. With a return to the traditional weekend schedule, new partnerships and destinations, enhanced customer service and a rich roster of event programing, the 2018 show promises to deliver a one-stop shopping and educational experience for the 30,000+ industry professionals who participate. This year’s show, running June 1 – 4, 2018, will be the final exhibition at the Mandalay Bay Resort & Casino before its 2019 relocation to the renovated Sands Expo Convention Center. 

One Stop Weekend Shopping – Adding Estate Jewelry, At-Show Delivery, Lab Grown Diamonds

This year’s return to the traditional Friday to Monday show schedule creates the opportunity for weekend shopping to maximize retailers’ time away from the store. In addition to JCK’s staple neighborhoods, the 2018 show floor will be enhanced by a new partnership with Palm Beach Show Group for the Estate Jewelry & Watch Pavilion and the co-location of JIS Exchange. “With the addition of Estate Jewelry and Watches, and immediate at-show delivery options at JIS Exchange, we are now providing a real ‘one stop shop’ experience at Mandalay Bay for our retail buyers. We are honored to create such dynamic partnerships and continue to bring added value to all the show participants, says Yancy Weinrich, Senior Vice President at JCK.” 

And as consumer demand continues to change and evolve, show management also continues to expand its vendor options. In 2018, JCK will introduce a dedicated destination for lab-grown diamonds. JCK provides buyers with choices for all gemstones – real, rare and grown – to ensure that retailers can meet demand from any and all of their customers. Alongside these new destinations JCK will diversify its offerings with a dedicated Retail Experience neighborhood with a collection of suppliers whose products and services transform the retail shopping experience. Exhibiting companies include Yelp & eBay, among others.

Personalized Matchmaking and $200,000 Worth of Buying Incentives

The newly enhanced JCK matchmaking platform “JCK Match” utilizes the latest technology to organically recommend exhibitors to retailers based on their particular sourcing needs to streamline the shopping experience for buyers at the show. JCK Match encourages buyers to meet with suppliers who match their businesses personal product sourcing needs and also rewards them for doing so. This year JCK has announced that for each opening purchase a buyer makes with one of their recommended vendors through JCK Match they will receive $50 US. For each additional purchase made they will get a chance to spin JCK’s match prize wheel which consists of prizes that encourage spending and networking, including: one $10,000 winner a day, dining credits, roundtrip airfare to any JCK Event, a hotel room for JCK 2019, to name a few. More details can be found at jcklasvegas.com/match.

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Enhanced Customer Concierge Team

While shopping at the show, retailers will notice an enhanced concierge team known as the “Bling Brigade” ready to assist. This jewelry adorned concierge team is led by captain “Bling” who’s army of experts are ready to help visitors find exactly what they’re looking for at JCK. In addition to providing show assistance, the Bling Brigade’s fun interactions and activities throughout the day will include socially shareable moments and daily happy hours. On demand assistance from the “Bling Brigade” is also available through the “Ask Bling” chat on the JCK mobile app and show website. 

Engaged Learning and Networking

JCK Las Vegas’ 2018 event schedule boasts over 70 events, from networking to education, including the JCK Talks series, which offers the opportunity for peer-to-peer discussions and learning opportunities. Some additional event highlights are: 

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  • JCK Talks Retailer Roundtables kick off on Thursday May, 31 covering social media, disruption in retail, succession planning, educating consumers through content, hiring + maintaining staff and much more.
  • Spend an Afternoon with the Association’s as the experts cover the industry’s most requested topics on Friday, June 1 including sessions by: Women’s Jewelry Association, American Gem Society, Jewelers of America, Jewelers Vigilance Committee, Natural Colored Diamond Association and more.
  • The new “Instore Experience” within LUXURY’s Oceanside Ballroom on level 2 provides retailers with real, experiential ideas to enhance their customer’s journey while shopping at their store. Highlights from this area include Dry Bar, Flower Crowns, Cupcake Wars, and more surprises! 
  • JCK Rocks the Bowl returns to the hottest venue on The Strip – The Brooklyn Bowl, on Sunday, June 3 for a night of great music and networking to celebrate an amazing week at JCK. 

For a full list and descriptions of events and seminars, please visit here.

Why I JCK

It’s no secret that, for all of these reasons, JCK is the jewelry event of the year for exhibitors and retailers alike. Such esteemed brands as Le Vian and Stuller have recently communicated the value they see and their commitment to the show through long-term contracts, for 3 and 5 years respectively, in addition to a long term commitment by the Plumb Club.

There is a wealth of more LUXURY and JCK Las Vegas show advocates and to celebrate this, JCK is launching a new content campaign called “Why I JCK.” A well-rounded and robust campaign, “Why I JCK” will begin to roll out its presence over digital advertising, Insider Blog content, social media, print campaigns, onsite signage and more. Get a sneak peek of the first video here

Ear on the Pulse

With a wide array of thoughtful enhancements to the show experience, customer service and the product offerings, the JCK Las Vegas Show is poised to better support the industry and become a meaningful experience for all jewelry professionals. As an ongoing effort to further its understanding of the industry it serves, JCK’s research takes a multi-faceted approach. These all-new enhancements to the show are based on customer feedback gleaned from the JCK & LUXURY Advisory Boards, retail store visits by JCK staff, post-event digital surveys and more. In September 2017, JCK embarked on a journey to visit 500 jewelry retail stores, a project that will be completed by the start of LUXURY/ JCK Las Vegas 2018. Additionally, an industry-wide survey was deployed in Quarter 1 seeking insight into the jewelry retail landscape, trends, issues and hot topics facing the industry. Results will be revealed at the JCK industry Trends breakfast on Friday, June 1, as well as, be available for download post show. 

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The JCK Las Vegas Show will take place at Mandalay Bay Resort & Casino from June 1st through June 4th, 2018. LUXURY will open May 30 – 31st by invitation only then open up to the JCK buyers alongside JCK. For more information or to register for the show, please visit www.jckonline.com/lasvegas or call (203) 840-5684.

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Diamond Empowerment Fund Now Doing Business As Diamonds Do Good

The change will be celebrated at DDG’s signature event June 1 in Las Vegas.

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(PRESS RELEASE) NEW YORK – Seizing on the simplicity, significance and resonance of its “Diamonds Do Good” tagline, the Diamond Empowerment Fund announced that it will evolve its business name to Diamonds Do Good. In keeping with the change, the non-profit organization has reimagined its logo and will be doing the same to its signature Las Vegas event held on the eve of the opening of the JCK Show.

Inspired by Nelson Mandela in 2007, over the past 12+ years the Diamond Empowerment Fund’s mission has supported programs that develop and empower people in diamond communities around the world. In recent years, its mission expanded to exemplify and tell the stories of the good that natural diamonds do for people in the communities where they’re mined, cut, polished, and sold. Those stories have resonated with consumers and the trade alike: consumers have a better image of the natural diamond industry, and are more interested in purchasing a natural diamond after reading the ‘do good’ stories hosted on diamondsdogood.com. Likewise, members of the industry now identify their own sustainability programs under the ‘do good’ banner and use #diamondsdogood in their social media outreach, further building on the message and ensuring that diamonds continue to be a source of sustained economic development around the world.

Having created and trademarked the Diamonds Do Good name in 2014, the organization will now identify itself under this moniker moving forward, and has rebranded itself with a fresh, new look to mark this evolution. It will be celebrated at DDG’s signature event June 1 in Las Vegas, as a reimagined evening and experience that draws the industry’s top global leaders.

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Press Releases

Bangkok Gems & Jewelry Fair to Be back in February 2020

Respond by February 14th, 2019 to get special free privilege for Trade Missions.

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(PRESS RELEASE) Apart from showcasing extravagant collections of jewelry and offering an international trading platform twice a year, the Bangkok Gems & Jewelry Fair has become a place where trust is established, and where business partners have turned into friends from long years of trading.

With quality products from manufacturers, traders and designers, lasting relations could be enhanced at the 65th edition of the Bangkok Gems and Jewelry Fair from February 25 to 29, 2020 in Bangkok, Thailand.

For the pre-registration form, click here. Email the form back at ttclausa@att.net or FAX: 323 466 1559.

Respond by February 14th, 2019 to get special free privilege for Trade Missions.

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Press Releases

Jewelers Mutual Donates $500,000 to Three Organizations in Charitable Campaign for 2019

The amounts donated to these organizations were based on votes by the company’s personal jewelry policyholders.

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(PRESS RELEASE) NEENAH, WI — In honor of Giving Tuesday, Jewelers Mutual Group announced the culmination of its charitable campaign for 2019, resulting in $500,000 in donations to three deserving organizations. Funds were distributed this week to Feeding America, the Kids In Need Foundation and Special Olympics. The amounts donated to these organizations were based on votes by the company’s personal jewelry policyholders.

“It is important to have our policyholders be a part of our give back efforts because we share a mutual passion to help others in need. By encouraging them to vote, they made their voices heard, and were able to support the causes they are passionate about,” said Scott Murphy, Jewelers Mutual president and CEO. “Together, we really can do more, and we’re thrilled with the interest, engagement and the results this campaign has received both locally and on a national level.”

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More than 40,000 votes were made by Jewelers Mutual policyholders during the five-month voting period. Based on policyholder votes, Feeding America received $178,300, Kids In Need Foundation received $169,500, and Special Olympics received $147,200. Donations will also be made to Canadian organizations with similar missions.

How policyholders’ votes and corresponding Jewelers Mutual donations impacted the three organizations:

  • Feeding America
    The donation of $178,300 helps provide at least 1,783,000 meals.*
  • Kids In Need Foundation
    The donation of $169,395 supplies over 820 classrooms and 21,000 under-served students with supplies and resources. Additionally, Jewelers Mutual became the first national sponsor of GiftATeacher.org, a program which funds and provides enough school supplies to supply an entire classroom for a full semester.
  • Special Olympics
    The donation of $147,200 by Jewelers Mutual helped train approximately 2,450 Special Olympics athletes and provide a significant and life changing impact for individuals with intellectual disabilities.

Jewelers Mutual encourages and supports its employees to be socially responsible and involved in their community. In addition to the dollars being donated, employees volunteered their time to assist all three organizations in 2019– sorting meals and stocking food for Feeding America Eastern Wisconsin, a member of the Feeding America network; taking part in the Polar Plunge for Special Olympics; and, packing and distributing 2,000 backpacks for the Kids In Need Foundation.

Jewelers Mutual looks forward to continuing its philanthropic pursuits in 2020 to support charitable organizations important to its employees and policyholders. For more information on how Jewelers Mutual gives back, visit JewelersMutual.com/social-responsibility and check out this video and infographic highlighting the past year.

*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks.

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