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Jewelers, Don’t Be Like the Last Blockbuster Store Left in America

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Be persistent, but change with the times.

In the current era of retail, you have to be persistent.

But you also have to change with the times, accepting — even embracing — changes to your business model and landscape.

Otherwise you could end up like the last Blockbuster video store in America.

The last two Blockbusters in Alaska are closing, the New York Post reports. That will leave just one store, located in Bend, OR.

“How exciting,” the store’s manager, Sandi Harding, told the Post, apparently without irony.

Harding said that there are “no plans on closing any time soon” and that the future is promising.

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We wish Harding and the store’s owners luck. If history is a guide, they’ll need it.

The chain once had more than 4,500 stores in the U.S., but the growth of streaming services, automated kiosks and other innovations led to a decline in its rental model. The company declared bankruptcy in 2010 and many of its stores were acquired by Dish Network, with a few continuing to operate.

This week has brought headlines such as this one from the Chicago Tribune: “‘Why are you still here?’: Inside the last Blockbuster left in America.”

A choice line from the Tribune article: “Even the IBM computers are running the same floppy disks from the 1990s, [Harding] said, shocking the younger employees.”

So jewelers, don’t be like the last Blockbuster left standing. Brick-and-mortar retail is still very viable millennials actually visit stores more than other generations do — but you do have to change with the times.

What are you doing to ensure your business stays relevant and thrives in an evolving retail environment? Leave your thoughts in the comments section below.

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Read more at the New York Post

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When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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