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Jewelers Mutual Expands Counseling Benefit Globally

Relieve counseling services have been extended across five countries through end of year to assist jewelers, their families and employee.




Jewelers Mutual Expands Counseling Benefit Globally

(PRESS RELEASE) NEENAH, WI — Jewelers Mutual Group, the insurance and business solutions provider dedicated to the jewelry industry since 1913, recently announced the expansion of its “Relieve” counseling service in response to heartbreak being felt in the US and across the world. This service, a complimentary benefit for its commercially insured customers, has been extended to the entire jewelry industry through December 31, 2023, free of charge. The insurer has secured professional telephone counseling services across five countries with potential for further expansion.

“During these challenging times, it is our utmost priority to stand by our customers and with the jewelry industry as a whole,” said Scott Murphy, president and chief executive officer at Jewelers Mutual. “Truly being there for them when they need us most extends beyond protecting their businesses. We have a responsibility to lend a hand and raise up our industry that continues to be the face of strength and resiliency through difficult situations.”

Jewelers Mutual offers the Relieve benefit, through TELUS Health, which provides counseling services with qualified professional counselors at no charge for jewelers, their direct families and employees who may need support, guidance and healing. Through the end of the year, the offer extends industrywide, with telephone counseling in the US, Canada, the United Kingdom, Ireland and Australia.

Key features of the Relieve counseling service:

  • 24/7 assistance
  • Confidential counseling sessions
  • Access to qualified and experienced professional counselors

The extension of the Relieve counseling service underscores Jewelers Mutual’s dedication to the wellbeing and vitality of its valued customers and the jewelry industry.

Jewelers interested in more details about the service may visit here or contact their trusted agent advisor.




When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

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