Headlines Jewelry Chain Apologizes for Deputy Fiasco; Manager No Longer with Company The deputy was turned away from a store because he was carrying a gun. Published 3 years ago on June 7, 2019 By INSTORE Staff Share Tweet Kay Jewelers has apologized for its treatment of a sheriff’s deputy who was turned away from a store in Statesville, NC, because he was carrying a gun. The company, part of Signet Jewelers (NYSE:SIG), stated on social media that it “reached out immediately to the customer and the Iredell County Sheriff’s Office, and we sincerely apologize for the mishandling of this matter.” Jimmy Degroot Video: Fix the ‘Glitches’ in Your Jewelry Business Jimmy Degroot Video: Everyone in Your Jewelry Store Can Get Along. Here’s How. Jimmy Degroot Video: Discounting Your Jewelry Can Send the Wrong Message “Our policy is that any member of law enforcement is always welcomed in our store at any time, as a customer or in an official capacity,” Kay stated. pic.twitter.com/DNxl1s3TmC — Kay Jewelers (@KayJewelers) June 6, 2019 Advertisement The deputy went to the store to pick up an engagement ring he had purchased. When he arrived, he “was met at the door by the store manager, who informed him he was not allowed to wear his service weapon while on their premises,” the Iredell County Sheriff’s Office said in a Facebook post. “The deputy informed the manager he was in uniform and his marked patrol car was in the parking lot, and it would be a violation of policy for him to remove his service weapon while in uniform,” according to the post. The manager “stated our deputy would need to return to the store at a different time when he was not armed.” The deputy left without the ring. As of Friday morning, the post had accumulated more than 12,000 reactions, 9,200 shares and 10,600 comments. Kay stated in its apology that the manager “is no longer employed by the company.” “We are reinforcing store training regarding all of our Customer First policies, as well as specific policies related to law enforcement, in all of our stores.” Advertisement Related Topics: jewelry stores in North CarolinaLatest News Top click to Comment(Comment) Up Next Longtime Jeweler Dies at 87 Don't Miss Jeweler Turns Away Deputy Because of Gun, Gets Skewered on Facebook Advertisement SPONSORED VIDEO Thinking of Liquidating? Think: Wilkerson When Peter Reines, owner of Reines Jewelers in Charlottesville, VA, decided it was time to turn over the “reins” of his 45-year-old business to Jessica and Kevin Rogers, he chose Wilkerson to run his liquidation sale. It was, he says, the best way to maximize the return on his decades-long investment in fine jewelry. Now, with new owners at the helm, Reines can relax knowing that the sale was a success, and his new life is financially secure. And he’s glad he partnered with Wilkerson for this once-in-a-lifetime opportunity. “There’s just no way one person or company could run a sale the way we did,” he says. You may like These Jewelry Retailers Grab Shoppers’ Interest with Inventive Displays North Carolina Metalsmith Finds Inspiration in Breaking the Mold Raleigh Jewelry Store Shows Off $1.2M+ Gingerbread House Promoted Headlines Thinking of Liquidating? Think: Wilkerson Wilkerson Consolidating Stores? Time to Call the Experts! Wilkerson It’s Going to Set Us Up Very Nicely for Retirement Wilkerson Advertisement Latest Trending Videos Press Releases1 day ago SJTA Announces 2022 Board of Directors Columns1 day ago Here’s Why You Should Consider Hiring a Business Coach Cover Stories1 day ago 23 Ways to Do More in Your Business by Doing Less Benchmarks3 days ago These Jewelry Retailers Grab Shoppers’ Interest with Inventive Displays Headlines3 days ago $8.7M in Fake Jewelry Seized in Cincinnati and Indianapolis Best of The Best1 week ago Louisiana Jeweler To Launch Diamonds into Space Jimmy Degroot1 week ago Video: Fix the ‘Glitches’ in Your Jewelry Business Jimmy Degroot1 month ago Video: Everyone in Your Jewelry Store Can Get Along. Here’s How. Sponsored Webinars2 months ago Podium Presents: SMS Marketing 101 for Jewelry Retailers Advertisement SubscribeBULLETINS INSTORE helps you become a better jeweler with the biggest daily news headlines and useful tips. (Mailed 5x per week.) Latest Comments Most Popular Benchmarks3 days ago These Jewelry Retailers Grab Shoppers’ Interest with Inventive Displays Headlines3 days ago $8.7M in Fake Jewelry Seized in Cincinnati and Indianapolis Best of The Best1 week ago Louisiana Jeweler To Launch Diamonds into Space Celebrity Jewelry5 days ago The ’60s Make a Comeback in Jewelry and Fashion Benchmarks3 days ago 11 Intriguing Examples of Jewelry Store Window Displays Hot Sellers5 days ago 90 Percent of Surveyed Jewelers Reported Growth in December. Here’s What They Sold Cover Stories1 day ago 23 Ways to Do More in Your Business by Doing Less Celebrity Jewelry3 days ago Judge the Jewels: Were Pharrell’s Diamond Tiffany & Co. Sunglasses Inspired by a Famous Antique?