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Kay Jewelers’ Facebook Page Flooded With ‘Horror Stories’ About Damaged and Missing Engagement Rings

Dozens of complaints made within a two-month period.

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After reviewing all the comments made on Kay Jewelers’ Facebook page between February and April, Buzzfeed News says it counted 39 consumer complaints regarding lost engagement and wedding rings, bad repairs and misplaced inspection records. The article leads with a newlywed couple who brought an engagement ring to their local Kay store for an inspection. When they were told that the ring had a loose stone, it was transferred to Jared (a Kay-owned chain) for the repair, only to never be seen again. The Kay Facebook page, according to the article, is “flooded with similar horror stories from customers who say their rings have been ruined or lost by the company.”

Read more at Buzzfeed News

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You Wouldn’t Cut Your Own Hair. Why Run Your Own Retirement Sale?

After being in business for over a quarter of a century, Wayne Reid, owner of Wayne Jewelers in Wayne, Pennsylvania, decided it was time for a little “me time.” He says, “I’ve reached a point in my life where it’s time to slow down, enjoy a lot of things outside of the jewelry industry. It just seemed to be the right time.” He chose Wilkerson to handle his retirement sale because of their reputation and results. With financial goals exceeded, Reid says he made the right choice selecting Wilkerson to handle the sale. “They made every effort to push our jewelry to the forefront of the showcases,” he says, lauding Wilkerson for their finesse and expertise. Would he recommend them to other jewelers who want to make room for new merchandise, expand their business or like him, decide to call it a day? Absolutely he says, equating trying to do this kind of sale with cutting your own hair. “The results are going to happen but not as well as if you have a professional like Wilkerson do the job for you.”

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