Connect with us

Line Time: May I Ask You a Question?

mm

Published

on

The 180-degree pass-by involves walking near the customer, saying ?Hello,? and passing by. Then, after three or four steps, turn around and with a quizzical look on your face say: 

MAY I ASK YOU A QUESTION?

WHY TO SAY IT
Usually the customer will then turn, take a few steps toward you and say, ?Sure.? Now’s your chance to open the sale: ?The buyer just ordered this model ? do you think we should order this other model too??  

SOURCE: HARRY J. FRIEDMAN 

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular

Line Time

Line Time: May I Ask You a Question?

mm

Published

on

The 180-degree pass-by involves walking near the customer, saying ?Hello,? and passing by. Then, after three or four steps, turn around and with a quizzical look on your face say: 

MAY I ASK YOU A QUESTION?

WHY TO SAY IT
Usually the customer will then turn, take a few steps toward you and say, ?Sure.? Now’s your chance to open the sale: ?The buyer just ordered this model ? do you think we should order this other model too??  

SOURCE: HARRY J. FRIEDMAN 

Advertisement

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular