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Linetime: Can I See That?

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“Can I See That?”

WHEN TO SAY IT: To help out a sales associate floundering with a presentation.

WHY SAY IT: It shows the customer that the store owner is interested in them, and because your experience may be able to save the sale.

Source: INSTORE

This article originally appeared in the May 2016 edition of INSTORE.


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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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