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Linetime: Yeah, Right!

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“Yeah, right?”


WHEN TO SAY IT: When a male customer has brought in his wife’s jewelry to be cleaned.

BUT THIS MUST COME AFTER YOU PREVIOUSLY HAVE ASKED: “Are you sure you haven’t been sent in to buy her something?”

WHY?: The staff at Randy’s Jewelry in O’Fallon, MO, like to tease their customers to keep the shopping experience friendly and low-key. “We think our customers appreciate that we can have fun while facilitating their needs,” says owner Randy Hudson. “There is a comfort level that our staff and store provide to all of our customers no matter what their occupation is or how much mud may fall off their shoes,” he says.

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This article originally appeared in the January 2015 edition of INSTORE.

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Linetime: Yeah, Right!

mm

Published

on

“Yeah, right?”


WHEN TO SAY IT: When a male customer has brought in his wife’s jewelry to be cleaned.

BUT THIS MUST COME AFTER YOU PREVIOUSLY HAVE ASKED: “Are you sure you haven’t been sent in to buy her something?”

WHY?: The staff at Randy’s Jewelry in O’Fallon, MO, like to tease their customers to keep the shopping experience friendly and low-key. “We think our customers appreciate that we can have fun while facilitating their needs,” says owner Randy Hudson. “There is a comfort level that our staff and store provide to all of our customers no matter what their occupation is or how much mud may fall off their shoes,” he says.

Advertisement

This article originally appeared in the January 2015 edition of INSTORE.

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular