“Yeah, right?”
WHEN TO SAY IT: When a male customer has brought in his wife’s jewelry to be cleaned.
BUT THIS MUST COME AFTER YOU PREVIOUSLY HAVE ASKED: “Are you sure you haven’t been sent in to buy her something?”
WHY?: The staff at Randy’s Jewelry in O’Fallon, MO, like to tease their customers to keep the shopping experience friendly and low-key. “We think our customers appreciate that we can have fun while facilitating their needs,” says owner Randy Hudson. “There is a comfort level that our staff and store provide to all of our customers no matter what their occupation is or how much mud may fall off their shoes,” he says.
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This article originally appeared in the January 2015 edition of INSTORE.