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Linetime: Yeah, Right!

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“Yeah, right?”


WHEN TO SAY IT: When a male customer has brought in his wife’s jewelry to be cleaned.

BUT THIS MUST COME AFTER YOU PREVIOUSLY HAVE ASKED: “Are you sure you haven’t been sent in to buy her something?”

WHY?: The staff at Randy’s Jewelry in O’Fallon, MO, like to tease their customers to keep the shopping experience friendly and low-key. “We think our customers appreciate that we can have fun while facilitating their needs,” says owner Randy Hudson. “There is a comfort level that our staff and store provide to all of our customers no matter what their occupation is or how much mud may fall off their shoes,” he says.

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This article originally appeared in the January 2015 edition of INSTORE.

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When the Kids Have Their Own Careers, Wilkerson Can Help You to Retire

Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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Linetime: Yeah, Right!

mm

Published

on

“Yeah, right?”


WHEN TO SAY IT: When a male customer has brought in his wife’s jewelry to be cleaned.

BUT THIS MUST COME AFTER YOU PREVIOUSLY HAVE ASKED: “Are you sure you haven’t been sent in to buy her something?”

WHY?: The staff at Randy’s Jewelry in O’Fallon, MO, like to tease their customers to keep the shopping experience friendly and low-key. “We think our customers appreciate that we can have fun while facilitating their needs,” says owner Randy Hudson. “There is a comfort level that our staff and store provide to all of our customers no matter what their occupation is or how much mud may fall off their shoes,” he says.

Advertisement

This article originally appeared in the January 2015 edition of INSTORE.

Advertisement

SPONSORED VIDEO

When the Kids Have Their Own Careers, Wilkerson Can Help You to Retire

Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

Promoted Headlines

Most Popular