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Linetime: Yeah, Right!




“Yeah, right?”

WHEN TO SAY IT: When a male customer has brought in his wife’s jewelry to be cleaned.

BUT THIS MUST COME AFTER YOU PREVIOUSLY HAVE ASKED: “Are you sure you haven’t been sent in to buy her something?”

WHY?: The staff at Randy’s Jewelry in O’Fallon, MO, like to tease their customers to keep the shopping experience friendly and low-key. “We think our customers appreciate that we can have fun while facilitating their needs,” says owner Randy Hudson. “There is a comfort level that our staff and store provide to all of our customers no matter what their occupation is or how much mud may fall off their shoes,” he says.

This article originally appeared in the January 2015 edition of INSTORE.




Wilkerson Testimonials

Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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