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Mistakes Aren’t the End of the World

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A mistake handled professionally is a great opportunity to learn.

Why it is true: Some mistakes are infinitely more critical than others, but most can be proactively resolved.

Plan of action: Sit down with the offender and ask, “What happened?” Listen carefully and try not to interrupt. Ask open-ended questions. Let the employee recognize the seriousness of the issue and determine a solution to ensure it will never happen again.

Source: Dave Richardson


This article originally appeared in the February 2017 edition of INSTORE.

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When it’s time to run a sale, whether it’s a retirement, going-out-of-business, anniversary or “we’ve got too much merchandise” sale, let Wilkerson handle the details. The Diamond Galleria did just that when they selected Wilkerson to run its liquidation sale. According to Sharon, their CPA, it was the right choice. “We could have done a going-out-of-business sale ourselves and done 30 to 40 percent of what we actually sold with Wilkerson involved,” she says. Seeing the strategies that Wilkerson puts in place for every sale was something that convinced her they had made the right move. “I would highly recommend Wilkerson to anyone considering this type of sale.”

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Tips and How-To

Mistakes Aren’t the End of the World

mm

Published

on

A mistake handled professionally is a great opportunity to learn.

Why it is true: Some mistakes are infinitely more critical than others, but most can be proactively resolved.

Plan of action: Sit down with the offender and ask, “What happened?” Listen carefully and try not to interrupt. Ask open-ended questions. Let the employee recognize the seriousness of the issue and determine a solution to ensure it will never happen again.

Source: Dave Richardson


This article originally appeared in the February 2017 edition of INSTORE.

Advertisement

Advertisement

SPONSORED VIDEO

Maximize Every Sale with Wilkerson

When it’s time to run a sale, whether it’s a retirement, going-out-of-business, anniversary or “we’ve got too much merchandise” sale, let Wilkerson handle the details. The Diamond Galleria did just that when they selected Wilkerson to run its liquidation sale. According to Sharon, their CPA, it was the right choice. “We could have done a going-out-of-business sale ourselves and done 30 to 40 percent of what we actually sold with Wilkerson involved,” she says. Seeing the strategies that Wilkerson puts in place for every sale was something that convinced her they had made the right move. “I would highly recommend Wilkerson to anyone considering this type of sale.”

Promoted Headlines

Most Popular