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“Mood Board” Motivates Sales Team, Clients

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“Mood Board” Motivates Sales Team, Clients

When Paolo Salamone of Paolo: A Modern Jeweler (Cincinnati, OH) wrote his essay for INSTORE’s December 2012 lead story, he said, “Jewelry needs to become a force in fashion. We should enjoy our jewelry as much as our clothing.” This quest to make jewelry just as desirable as clothing to his customers drives Paolo every day, and one of the byproducts has been the creation of a “mood board” in the store.

“Mood Board” Motivates Sales Team, Clients

“It started out as kind of a joke,” admits Paolo. “We would post funny things on the wall to keep the mood light.” But then, he says, the mood board morphed into something far more inspirational than humorous. “We have everything from our best: Designs, advertisements, hot jewelry/fashion trends, and jewelers that have offered us their mentoring.”

I was flattered and more than a little humbled when Paolo texted me a few weeks ago to tell me I had made the mood board (one of my recent Editor’s Notes from INDESIGN is on the current board, as well as some editorial picks and designer ads from the magazine) – especially considering my company on the board. “We often add cool automobiles, our favorite hotels and cities, etc.,” says Paolo. “Our design team loves it. We shared it with our 75-year-old master jeweler, and he loved the fact that our younger staff is so motivated by fashion.” Paolo says that his salespeople even share it with clients, who love the interaction. “Some have picked up on certain images and pulled them into their design conversation.”

The mood board is more than a collage of pictures, says Paolo – it’s a reflection of the state and, yes, the mood of the company. “All in all, it’s an awesome way to allow for some creative outlets, ensuring we stay on top of the industry by showcasing our talented staff’s inspiring reflections.”

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Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson

When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren. For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish. "Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful." The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing." Smith's recommendation is emphatic: "I would never be able to do what they did by myself."

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“Mood Board” Motivates Sales Team, Clients

Published

on

“Mood Board” Motivates Sales Team, Clients

When Paolo Salamone of Paolo: A Modern Jeweler (Cincinnati, OH) wrote his essay for INSTORE’s December 2012 lead story, he said, “Jewelry needs to become a force in fashion. We should enjoy our jewelry as much as our clothing.” This quest to make jewelry just as desirable as clothing to his customers drives Paolo every day, and one of the byproducts has been the creation of a “mood board” in the store.

“Mood Board” Motivates Sales Team, Clients

“It started out as kind of a joke,” admits Paolo. “We would post funny things on the wall to keep the mood light.” But then, he says, the mood board morphed into something far more inspirational than humorous. “We have everything from our best: Designs, advertisements, hot jewelry/fashion trends, and jewelers that have offered us their mentoring.”

I was flattered and more than a little humbled when Paolo texted me a few weeks ago to tell me I had made the mood board (one of my recent Editor’s Notes from INDESIGN is on the current board, as well as some editorial picks and designer ads from the magazine) – especially considering my company on the board. “We often add cool automobiles, our favorite hotels and cities, etc.,” says Paolo. “Our design team loves it. We shared it with our 75-year-old master jeweler, and he loved the fact that our younger staff is so motivated by fashion.” Paolo says that his salespeople even share it with clients, who love the interaction. “Some have picked up on certain images and pulled them into their design conversation.”

The mood board is more than a collage of pictures, says Paolo – it’s a reflection of the state and, yes, the mood of the company. “All in all, it’s an awesome way to allow for some creative outlets, ensuring we stay on top of the industry by showcasing our talented staff’s inspiring reflections.”

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/* * * CONFIGURATION VARIABLES: EDIT BEFORE PASTING INTO YOUR WEBPAGE * * */
var disqus_shortname = ‘instoremag’; // required: replace example with your forum shortname

/* * * DON’T EDIT BELOW THIS LINE * * */
(function() {
var dsq = document.createElement(‘script’); dsq.type = ‘text/javascript’; dsq.async = true;
dsq.src = ‘http://’ + disqus_shortname + ‘.disqus.com/embed.js’;
(document.getElementsByTagName(‘head’)[0] || document.getElementsByTagName(‘body’)[0]).appendChild(dsq);
})();

Please enable JavaScript to view the comments powered by Disqus.
blog comments powered by Disqus

Advertisement

SPONSORED VIDEO

Honoring a Legacy: How Smith & Son Jewelers Exceeded Every Goal With Wilkerson

When Andrew Smith decided to close the Springfield, Massachusetts location of Smith & Son Jewelers, the decision came down to family. His father was retiring after 72 years in the business, and Andrew wanted to spend more time with his children and soon-to-arrive grandchildren. For this fourth-generation jeweler whose great-grandfather founded the company in 1918, closing the 107-year-old Springfield location required the right partner. Smith chose Wilkerson, and the experience exceeded expectations from start to finish. "Everything they told me was 100% true," Smith says. "The ease and use of all their tools was wonderful." The consultants' knowledge and expertise proved invaluable. Smith and his father set their own financial goal, but Wilkerson proposed three more ambitious targets. "We thought we would never make it," Smith explains. "We were dead wrong. We hit our first goal, second goal and third goal. It was amazing." Smith's recommendation is emphatic: "I would never be able to do what they did by myself."

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