(PRESS RELEASE) MONTREAL, CANADA — NMB Corporation announces its Live Rep, a brand new, instant and affordable live video chat application which allows website visitors to talk face-to-face with sales people and help them close online sales with virtual store tours and on- demand, showing of products. This tool is proven to increase online sales conversions, and is perfect for Jewellers and other retailers.
Live Rep works on all phones, tablets and computers, easily installs on any website in minutes, and requires no download, appointment setting or registration by the visitor, who has the option to be heard only and not seen. It’s a simple point-click-talk right from your website.
“Gone are the days of boring websites with only feature listings, product shots and artificially intelligent support”, according to Clifford Schwartz, NMB Corporation CEO. Besides providing product demos, a product expert can now offer customers – in real time – links to reviews, application forms and brochures to download, or guide them over to the buy button. The salesperson can also provide real human assistance for web page navigation. A text chat option is available.
The app has helped websites increase conversions and keeps visitors on sites longer. “Using LiveRep, I have been receiving regular video and audio calls that have helped to close sales. It has been a valuable tool“, says Matt Van Hemmen of Music City Canada. According to Mike Miltmore of Riversong Guitars “Leads off our website have been stronger and conversions off of leads have increased by about 25% since we started using Live Rep. I feel we can be in closer contact with our customers.”
The company is offering free trials for a limited period. For more info or to set up a 5-minute live demo, visit liverep.tv, or call Clifford Schwartz at 514-714-9613, or email clifford.s@liverep.tv.
Family Legacy, New Chapter: How Wilkerson Turns 89 Years of History Into Future Success
After 89 years of serving the Albany community, Harold Finkle Your Jeweler faced a pivotal decision. For third-generation owner Justin Finkle, the demanding hours of running a small business were taking precious time away from his young family. "After 23 years, I decided this was the time for me," Finkle explains. But closing a business with nearly nine decades of inventory and customer relationships isn't something easily managed alone.
Wilkerson's comprehensive approach transformed this challenging transition into a remarkable success story. Their strategic planning handled everything from advertising and social media to inventory management and staffing — elements that would overwhelm most jewelers attempting to navigate a closing sale independently.
The results speak volumes. "Wilkerson gave us three different tiers of potential goals," Finkle notes. "We've reached that third tier, that highest goal already, and we still have two weeks left of the sale." The partnership didn't just meet financial objectives—it exceeded them ahead of schedule.
