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New Video Chat App for Websites Recreates the In-Store Experience Online

The company is offering free trials for a limited period.

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(PRESS RELEASE) MONTREAL, CANADA — NMB Corporation announces its Live Rep, a brand new, instant and affordable live video chat application which allows website visitors to talk face-to-face with sales people and help them close online sales with virtual store tours and on- demand, showing of products. This tool is proven to increase online sales conversions, and is perfect for Jewellers and other retailers.

Live Rep works on all phones, tablets and computers, easily installs on any website in minutes, and requires no download, appointment setting or registration by the visitor, who has the option to be heard only and not seen. It’s a simple point-click-talk right from your website.

“Gone are the days of boring websites with only feature listings, product shots and artificially intelligent support”, according to Clifford Schwartz, NMB Corporation CEO. Besides providing product demos, a product expert can now offer customers – in real time – links to reviews, application forms and brochures to download, or guide them over to the buy button. The salesperson can also provide real human assistance for web page navigation. A text chat option is available.

The app has helped websites increase conversions and keeps visitors on sites longer. “Using LiveRep, I have been receiving regular video and audio calls that have helped to close sales. It has been a valuable tool“, says Matt Van Hemmen of Music City Canada. According to Mike Miltmore of Riversong Guitars “Leads off our website have been stronger and conversions off of leads have increased by about 25% since we started using Live Rep. I feel we can be in closer contact with our customers.”

The company is offering free trials for a limited period. For more info or to set up a 5-minute live demo, visit liverep.tv, or call Clifford Schwartz at 514-714-9613, or email clifford.s@liverep.tv.

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When There’s No Succession Plan, Call Wilkerson

Bob Wesley, owner of Robert C. Wesley Jewelers in Scottsdale, Ariz., was a third-generation jeweler. When it was time to enjoy life on the other side of the counter, he weighed his options. His lease was nearing renewal time and with no succession plan, he decided it was time to call Wilkerson. There was plenty of inventory to sell and at first, says Wesley, he thought he might try to manage a sale himself. But he’s glad he didn’t. “There’s no way I could have done this as well as Wilkerson,” he says. Wilkerson took responsibility for the entire event, with every detail — from advertising to accounting — done, dusted and managed by the Wilkerson team. “It’s the complete package,” he says of the Wilkerson method of helping jewelers to easily go on to the next phase of their lives. “There’s no way any retailer can duplicate what they’ve done.”

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