Press Releases

New Video Chat App for Websites Recreates the In-Store Experience Online

The company is offering free trials for a limited period.

Published

4 years ago

March 24, 2021

Press Releases

(PRESS RELEASE) MONTREAL, CANADA — NMB Corporation announces its Live Rep, a brand new, instant and affordable live video chat application which allows website visitors to talk face-to-face with sales people and help them close online sales with virtual store tours and on- demand, showing of products. This tool is proven to increase online sales conversions, and is perfect for Jewellers and other retailers.

Live Rep works on all phones, tablets and computers, easily installs on any website in minutes, and requires no download, appointment setting or registration by the visitor, who has the option to be heard only and not seen. It’s a simple point-click-talk right from your website.

“Gone are the days of boring websites with only feature listings, product shots and artificially intelligent support”, according to Clifford Schwartz, NMB Corporation CEO. Besides providing product demos, a product expert can now offer customers – in real time – links to reviews, application forms and brochures to download, or guide them over to the buy button. The salesperson can also provide real human assistance for web page navigation. A text chat option is available.

The app has helped websites increase conversions and keeps visitors on sites longer. “Using LiveRep, I have been receiving regular video and audio calls that have helped to close sales. It has been a valuable tool“, says Matt Van Hemmen of Music City Canada. According to Mike Miltmore of Riversong Guitars “Leads off our website have been stronger and conversions off of leads have increased by about 25% since we started using Live Rep. I feel we can be in closer contact with our customers.”

The company is offering free trials for a limited period. For more info or to set up a 5-minute live demo, visit liverep.tv, or call Clifford Schwartz at 514-714-9613, or email clifford.s@liverep.tv.

You Wouldn’t Cut Your Own Hair. Why Run Your Own Retirement Sale?

After being in business for over a quarter of a century, Wayne Reid, owner of Wayne Jewelers in Wayne, Pennsylvania, decided it was time for a little “me time.” He says, “I’ve reached a point in my life where it’s time to slow down, enjoy a lot of things outside of the jewelry industry. It just seemed to be the right time.” He chose Wilkerson to handle his retirement sale because of their reputation and results. With financial goals exceeded, Reid says he made the right choice selecting Wilkerson to handle the sale. “They made every effort to push our jewelry to the forefront of the showcases,” he says, lauding Wilkerson for their finesse and expertise. Would he recommend them to other jewelers who want to make room for new merchandise, expand their business or like him, decide to call it a day? Absolutely he says, equating trying to do this kind of sale with cutting your own hair. “The results are going to happen but not as well as if you have a professional like Wilkerson do the job for you.”