From “bad mojo” to “my online girlfriend wasn’t real”, jewelers have heard it all.
Elsewhere, two jewelers plead guilty to hiding $127 million from IRS, and teens run riot at Ontario mall.
From Taylor Swift's ring to Colin Jost's dumpster dive, these stories had you clicking all year.
From bridal socials to Botox-and-bling nights, jewelers share collaboration wins and failures.
It’s a case of “something old, something new”, according to study by refiner Elemetal.
One store's 14K sales are up 422%. Here's what 36 retailers say is working.
Laura Burdese will step into the CEO role in July 2026, succeeding long-time leader Jean-Christophe Babin.
Through it all, they deliver ninja-level customer experiences with grace.
Lab-grown diamonds continue to dominate sales in “weird” season.
A revived Northern California complex offers a blueprint for similar turnarounds.
The Guinness Record-setting ingot will be tokenized for fractional ownership — a model that could reshape how customers invest in silver.
In Shreveport, thief returns stolen goods after a change of heart.
The Indian jeweler debuts in Florida, Massachusetts and Virginia.
Origin determination services added for jade, opal, peridot and demantoid garnet.
After a strong start, it’s looking more like an average season, jewelers tell latest INSTORE Holiday Season Mini Survey.
Worker reportedly pawned high-end pieces for a fraction of their value.
Lee Krombholz cut hours and inventory to focus on vintage, while his wife's needlepoint shop took off.
Employee-owned New England retailer expands with Salem store featuring repair services and custom design studio.
“Cloud Dancer” has been faulted for being tone deaf and creatively lacking.
Surveillance footage shows a highly coordinated heist that lasted just minutes.