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‘Old West’ Jewelry Store Celebrates 127 Years in Business

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Many things have changed — but a few haven’t.

Today, Nacol’s Jewelry in Wichita Falls, TX, operates in a completely different business environment — and even a different city — than it did when it opened in 1889.

Still, a few things haven’t changed, the Times Record News reports.

Samuel Joseph Nacol launched the business in Eunice, LA, and sold jewelry as well as a variety of general goods throughout the town.

“They would go on street corners and other families’ houses. It’s been fun watching how business has evolved from literally just a guy with a cart to a full-blown e-commerce and retail business,” said Jeff Nacol Turnbo, a great-grandson of Samuel Joseph Nacol.

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In those days, merchandise on offer ranged from jewelry to hats to guns — after all, it was the Old West, Jeff Nacol Turnbo notes. Nowadays the focus is on jewelry.

The business moved to Wichita Falls in the 1950s, and today the store serves many customers who have been coming in for decades — along with their children and grandchildren.

Robbi Long, operations manager for the store, says some aspects have stayed the same over the decades, including the fact that the business is “all about the customer.”

“That’s why it makes it family — you treat that person the way you want to be treated,” Long told the Times Record News. “It’s not just hurry up and sell them something.”

Read more at the Times Record News

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Alex and Gladys Rysman are the third generation to run Romm Jewelers in Brockton, Mass. And after many decades of service to the industry and their community, it was time to close the store and take advantage of some downtime. With three grown children who each had their own careers outside of the industry, they decided to call Wilkerson. Then, the Rysmans did what every jeweler should do: They called other retailers and asked about their own Wilkerson experience. “They all told us what a great experience it was and that’s what made us go with Wilkerson.” says Gladys Rysman. The results? Alex Rysman says he was impressed. “We exceeded whatever I expected to do by a large margin.”

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