Connect with us

One Employee Was Not a Team Favorite After This Aborted Sale

mm

Published

on

One Employee Was Not a Team Favorite After This Aborted Sale

An employee had stayed about 30 minutes after closing with a customer, which held about six other employees on overtime. When the customer made a decision and pulled out a credit card, this employee paused and said, “Why don’t you come back next month during our sale instead of buying now? I think I can find you something you will like even more for less money.”

Told anonymously to INSTORE’s Big Survey, 2016

Advertisement

SPONSORED VIDEO

Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

Promoted Headlines

Most Popular

True Tales

One Employee Was Not a Team Favorite After This Aborted Sale

mm

Published

on

One Employee Was Not a Team Favorite After This Aborted Sale

An employee had stayed about 30 minutes after closing with a customer, which held about six other employees on overtime. When the customer made a decision and pulled out a credit card, this employee paused and said, “Why don’t you come back next month during our sale instead of buying now? I think I can find you something you will like even more for less money.”

Told anonymously to INSTORE’s Big Survey, 2016

Advertisement

SPONSORED VIDEO

Moving Up — Not Out — with Wilkerson

Trish Parks has always wanted to be in the jewelry business and that passion has fueled her success. The original Corinth Jewelers opened in the Mississippi town of the same name in 2007. This year, Parks moved her business from its original strip mall location to a 10,000-square foot standalone store. To make room for fresh, new merchandise, she asked Wilkerson to organize a moving sale. “What I remember most about the sale is the outpouring excitement and appreciation from our customers,” says Parks. Would she recommend Wilkerson to other jewelers? “I would recommend Wilkerson because they came in, did what they were supposed to and made us all comfortable. And we met our goals.”

Promoted Headlines

Most Popular