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Paco’s Tips: Consider the Man-Factor

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It turns out that men generally treat shopping like a mission: Get it, get out, move on. (Surprise, surprise.) This week, Paco has some tips on how to best approach the guys in your store.

Shopping “anthropologist” Paco Underhill’s research over the past 20 years has confirmed what many retailers knew – men are more mission-driven than women. They move faster through store aisles than women, look at price tags less (72 percent compared to 86 percent for women), buy what they came for and leave. If they don’t find what they want – or feel they are in a overly feminine environment, they are more likely to make their exit without asking for help or making a purchase.

Given such habits, there is often less time for that interception and conversion. You may want to approach the male shopper earlier in the shopping process than you would a female, offer assistance and help him achieve his mission (the purchase) before he gets away. Bottom line: Study your shoppers and how they behave while in your store.

Get more actionable advice from the world’s leading retail environment expert at The SMART Show. Paco Underhill’s must-see keynote session takes place on Saturday, April 18, at 8:30 a.m., and is sponsored by Synchrony Financial.

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Wilkerson Testimonials | Zadok Master Jewelers

Stick to the Program — And Watch Your Sales Grow

When Zadok Master Jewelers in Houston, Texas, decided to move to a new location (they’d been in the same one for the 45 years they’d been in business), they called Wilkerson to run a moving sale. The results, says seventh-generation jeweler Jonathan Zadok, were “off the charts” in terms of traffic and sales. Why? They took Wilkerson’s advice and stuck to the company’s marketing program, which included sign twirlers — something Jonathan Zadok had never used before. He says a number of very wealthy customers came in because of them. “They said, ‘I loved your sign twirlers and here’s my credit card for $20,000.’ There’s no way we could have done that on our own,” says Zadok. “Without Wilkerson, the sale never, ever would have come close to what it did.”

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Paco’s Tips: Consider the Man-Factor

mm

Published

on

It turns out that men generally treat shopping like a mission: Get it, get out, move on. (Surprise, surprise.) This week, Paco has some tips on how to best approach the guys in your store.

Shopping “anthropologist” Paco Underhill’s research over the past 20 years has confirmed what many retailers knew – men are more mission-driven than women. They move faster through store aisles than women, look at price tags less (72 percent compared to 86 percent for women), buy what they came for and leave. If they don’t find what they want – or feel they are in a overly feminine environment, they are more likely to make their exit without asking for help or making a purchase.

Given such habits, there is often less time for that interception and conversion. You may want to approach the male shopper earlier in the shopping process than you would a female, offer assistance and help him achieve his mission (the purchase) before he gets away. Bottom line: Study your shoppers and how they behave while in your store.

Get more actionable advice from the world’s leading retail environment expert at The SMART Show. Paco Underhill’s must-see keynote session takes place on Saturday, April 18, at 8:30 a.m., and is sponsored by Synchrony Financial.

Advertisement

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials | Zadok Master Jewelers

Stick to the Program — And Watch Your Sales Grow

When Zadok Master Jewelers in Houston, Texas, decided to move to a new location (they’d been in the same one for the 45 years they’d been in business), they called Wilkerson to run a moving sale. The results, says seventh-generation jeweler Jonathan Zadok, were “off the charts” in terms of traffic and sales. Why? They took Wilkerson’s advice and stuck to the company’s marketing program, which included sign twirlers — something Jonathan Zadok had never used before. He says a number of very wealthy customers came in because of them. “They said, ‘I loved your sign twirlers and here’s my credit card for $20,000.’ There’s no way we could have done that on our own,” says Zadok. “Without Wilkerson, the sale never, ever would have come close to what it did.”

Promoted Headlines

Most Popular