Turn your AI assistant into a demanding customer and rehearse the conversations that actually lose sales.
New retail openings edged higher year over year.
The solution to your toughest problem might be a squeaky toy.
Cut corners in this business and the corners tend to cut back. These stories prove it.
The brand's new global campaign, "What's Your Signature?", shifts the spotlight from the diamond to the woman wearing it.
The secret compartment holding actual Game 7 home-plate soil is a design trick any jeweler can steal.
Bulgari's new Eclettica collection made its debut in Milan — and the house brought some of its biggest stars to wear it.
Some of Elizabeth Taylor’s most famous jewels can be seen throughout.
Edge Retail Academy data shows higher average transactions driving revenue growth while unit sales continue to slide.
Christin Marie Studio reached $5 million in sales in just two years, driven by livestream selling.
A meteorite-ingredient-containing rock from the Himalayas that some have referred to as “jade’s cousin”.
The pressures on independent jewelers are real — but so are the opportunities for those paying attention.
The oft-ignored restroom deserves better. These 22 jewelers totally agree.
With the recent rise in silver prices, customers will see even more value in silver jewelry.
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