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Peter Smith’s New Book Examines Human Behavior as the Driver of Sales Performance

The jewelry industry veteran draws on four decades of experience to rethink sales hiring and training.

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Peter Smith’s New Book Examines Human Behavior as the Driver of Sales Performance

(PRESS RELEASE) BOSTON, MA — Veteran executive, INSTORE columnist and author Peter Smith challenges long-held assumptions about the sales profession with the release of his new book, “Essentially Human: On Sales and Salespeople”. Drawing on four decades of executive leadership and firsthand experience working with top performers, Smith offers a fresh perspective on what truly drives success in sales.

Rather than focusing on tactics, scripts, or motivational techniques, Essentially Human explores the underlying human traits and behavioral patterns that distinguish exceptional sales professionals from the rest. The book combines real-world stories from high-performing salespeople with insights from academic research in psychology and human behavior to explain why traditional approaches to sales training and hiring often fall short.

In Essentially Human, Smith tackles questions that perplex many organizations:

  • Why do some sales hires who look promising on paper fail to perform?
  • Why do training programs often produce inconsistent results?
  • Why do well-intended compensation plans often demotivate top salespeople?
  • What separates consistently high performers from the rest?

By reframing sales through the lens of human behavior, Smith argues that companies can make far better decisions about hiring, training, management, and team development.

Written in a clear, accessible style, “Essentially Human: On Sales and Salespeople” provides practical insights for executives, managers, entrepreneurs, and sales professionals at every stage of their careers.

The book ultimately challenges readers to rethink sales not simply as a set of techniques, but as a profession grounded in the complexities of human nature.

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Essentially Human: On Sales and Salespeople is now available through major book retailers.

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SPONSORED VIDEO

After 35 Years in Kent, Bonaci Fine Jewelers Found the Right Partner to Close the Right Way

Bob Bonaci spent 35 years building a jewelry business and community presence in Kent, Washington. When he decided it was time to retire, he knew the process would take careful planning — and the right help. Fellow jewelers who’d been through it pointed him to Wilkerson. The results exceeded expectations. Wilkerson’s hands-off approach let Bonaci step back while the team handled every detail, meeting his personal and financial goals throughout. “It is phenomenal, the success that we’ve had.” Watch Bob share his retirement story.

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