Connect with us

Press Releases

Platinum Guild To Offer Facilitated Sales Training

Sessions will be available to retailers across the country from the safety of their own homes.

mm

Published

on

(PRESS RELEASE) NEW YORK – Kevin Reilly, Platinum Guild International’s vice president, consistently logs more than 100,000 air miles each year as he criss-crosses the country conducting sales trainings. 2020, however, will be a drastically different story. This year, due to the global pandemic, the organization has rewritten the platinum training playbook and is now offering sessions to retailers across the country from the safety of their own homes.
Available immediately, the bespoke training sessions will be created based on each individual retailer’s needs. Topics will range from basic platinum product knowledge to the importance of platinum crowns to consumer product activation and transforming the customer experience. PGI-USA will even offer a segment geared specifically toward bench jewelers, with the training focusing on quality assurance and the organization’s proprietary “Benchmarks for Bench Jewelers.”

GN Diamond Presents: The Future of Natural vs. Lab-Grown Diamonds, Part 1
Sponsored Webinars

GN Diamond Presents: The Future of Natural vs. Lab-Grown Diamonds, Part 1

How to Make the Most of Your Bridal Season Sales Opportunities
Sponsored Webinars

How to Make the Most of Your Bridal Season Sales Opportunities

Clientbook Presents: Empowering Jewelry Sales With AI
Sponsored Webinars

Clientbook Presents: Empowering Jewelry Sales With AI

The format will generally adhere to a 30-minute interactive tutorial followed by a 15-minute Q&A period, although sessions will be catered to fit specific requirements. The Zoom-based sessions can accommodate as many participants as needed. After the trainings, attendees can continue their learning via PlatinumLearning.com for additional information.

“During these unprecedented times, we want to support retailers in any way we can,” said Kevin Reilly, PGI-USA’s vice president. “We hope by adapting our training programs to a virtual learning experience, we can continue to offer an educational series that can benefit associates by increasing their platinum knowledge, which in turn can be used for in-store or at-home customer assistance.”

Jenny Luker, PGI-USA’s president, said, “We are here to partner with retailers to make the most of these challenging times. We know the way we may service or sell to customers may change, but the knowledge and education associates possess will always be of key importance.”

She continued, “Making time for trainings now will yield future sales and successes, no matter how business will be conducted in the future.”

Advertisement

Retailers interested in learning more about the facilitated trainings should contact Kevin Reilly at kreilly@pgiglobal.com.

Advertisement

SPONSORED VIDEO

This Third-Generation Jeweler Was Ready for Retirement. He Called Wilkerson

Retirement is never easy, especially when it means the end to a business that was founded in 1884. But for Laura and Sam Sipe, it was time to put their own needs first. They decided to close J.C. Sipe Jewelers, one of Indianapolis’ most trusted names in fine jewelry, and call Wilkerson. “Laura and I decided the conditions were right,” says Sam. Wilkerson handled every detail in their going-out-of-business sale, from marketing to manning the sales floor. “The main goal was to sell our existing inventory that’s all paid for and turn that into cash for our retirement,” says Sam. “It’s been very, very productive.” Would they recommend Wilkerson to other jewelers who want to enjoy their golden years? Absolutely! “Call Wilkerson,” says Laura. “They can help you achieve your goals so you’ll be able to move into retirement comfortably.”

Promoted Headlines

Most Popular