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IN THE VIDEO BELOW you’ll meet Gene the Jeweler, a creation of industry consultant Jimmy DeGroot.

Gene is likable and earnest, but he’s also a little, well, clueless. You should definitely try not to be a Gene.

In this episode, Gene is interviewed about how he trains his employees. Unfortunately, he doesn’t have a lot to say on the topic — because he doesn’t offer any training. In fact, Gene mishears “train your employees” as “tame your employees,” and you start to wonder if that actually says something about the way he thinks!

And it soon becomes clear that Gene, who took over the business from his parents, isn’t doing so well. He’s doing everything in his business from accounting to cleaning to decorating, but he’s not seeing any growth.

The character is a parody, but for some jewelers, the underlying themes might hit close to home.

Maybe there’s something to this training thing after all?

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Watch the video:


Please Don’t Train Your People the Way Gene the Jeweler Does

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She Wanted to Spend More Time with Her Kids. She Called Wilkerson.

Your children are precious. More precious than gold? Absolutely! Just ask Lesley Ann Davis, owner of Lesley Ann Jewels, an independent jewelry store that — until the end of 2023 — had quite a following in Houston, Texas. To spend more time with her four sons, all in high school, she decided to close her store. Luckily, she was familiar with Wilkerson and called them as soon as she knew she wanted to move on to bigger, better and more family-focused things. Was she happy with her decision? Yes, she was. Says Davis, “Any owner looking to make that life change, looking to retire, looking to close, looking for a pause in their career, I would recommend Wilkerson. Hands down!”

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