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Podcast Highlight: Diamond Salesperson Leaps into Action to Help Frazzled Storeowner

She saw a chance to be of service … and took it.

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Podcast Highlight: Diamond Salesperson Leaps into Action to Help Frazzled Storeowner

IN HIS NEW SERIES “Over the Counter,” fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, tells the stories of inspirational and/or memorable jewelry sales. The second episode of our hit podcast, “Over the Counter,” is now available for your listening pleasure.

Above is a quick taste — under two minutes — in which a diamond salesperson leaps into action to assist a frazzled storeowner by serving a waiting customer. Or listen to the full episode below.

Would you like Kyle to tell your story? Email him at [email protected].


OVER THE COUNTER EPISODE 2: STEALING GRANDMA’S HEART (13:06 MINUTES)


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Apple

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Listen on Google Play Music

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Stitcher

Kyle Bullock is a fourth-generation jeweler who manages Bullock's Jewelry in Roswell, NM. He is also a best selling author, speaker and performer, and small business coach. To contact him, email him at [email protected].

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When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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