IN THE LATEST EPISODE OF Over the Counter, host Kyle Bullock tells how Denise Oros of Linnea Jewelers in LaGrange, IL, handled a customer who desperately wanted a pair of diamond studs that were way too big for her tiny ears.
In this short excerpt, hear how Denise convinced the customer she was making a very expensive mistake.
Catch the full podcast below.
OVER THE COUNTER EPISODE 15: HONESTY PAYS (9:51 MINUTES)
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