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Podcast Highlight: When Jewelers Make Mistakes, Telling the Truth Can Be Hard — But It’s Gotta Be Done

He just took a deep breath and told the truth.

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IN HIS NEW SERIES “Over the Counter,” fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, tells the stories of inspirational and/or memorable jewelry sales. In this episode, a jeweler who prides himself on trustworthiness has to step up and face the consequences of one of the biggest mistakes of his career.

Above you can catch a short excerpt of the podcast — it’s under a minute. Or listen to the full episode below.


OVER THE COUNTER EPISODE 1: WHO CAN YOU TRUST? (11:31 MINUTES)


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Kyle Bullock is a fourth-generation jeweler who manages Bullock's Jewelry in Roswell, NM. He is also a best selling author, speaker and performer, and small business coach. To contact him, email him at KyleRBullock@gmail.com.

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Podcast Highlight: Craig Husar Discusses the ‘Very, Very Difficult’ Process of Building His New Store

Wisconsin jeweler intended his story to be inspirational, but has to admit that it was so hard he almost gave up at one point.

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ONE OF THE REASONS noted jeweler Craig Husar came onto INSTORE’s podcast, The Barb Wire, was to offer moral support to jewelers considering risky moves. He was thinking of risky moves like the one he made while building his monumental new store, Craig Husar Fine Diamonds & Jewelry Designs in Brookfield, WI, which opened this January.

But when sharing his story, Husar chuckles at the notion of inspiring other jewelers, admitting that building his store was a very, very difficult process and one he almost gave up on himself. See how Husar describes the process in this short excerpt from the latest episode of “The Barb Wire”.

Or check out the complete podcast below.

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The BARB WIRE (EPISODE 8): CRAIG HUSAR (50:04 MINUTES)


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Podcast Highlight: It’s the Calm Before the Storm … and Time to Look Back on the Holiday Season

Sample the first 90 seconds of Kyle’s latest podcast.

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IN THIS SPECIAL HOLIDAY wrap-up episode of Over-the-Counter, Kyle tells the story of a woman whose father brought her a merry Christmas surprise by paying off an item that she hadn’t quite paid off on layaway. He also tells of a small watch repair service, provided for free, that provided a meaningful lesson for a young boy and an unexpected reward for a generous jeweler, as well as the most memorable holiday sale that took place in Kyle’s own store — an $80 gold rose to an extremely special couple.

Says Kyle: “No matter what stage of the business you’re in, we all have the power to take in these simple, subtle, quiet moments that change people’s lives. We are privy to people’s most important and cherished moments and memories, which is what makes this the greatest business to be in.”

In the highlight above, sample the first 90 seconds of Kyle’s latest podcast, wrapping up some of the most memorable sales of the holiday season. Or check out the entire podcast below. Want to receive all our podcasts on your mobile device? Use the icons below to sign up on Apple Podcasts, Google Play, Stitcher or your favorite podcast player.

OVER THE COUNTER (EPISODE 6): CHRISTMAS REVIEW (8:28 MINUTES)


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Podcast Highlight: Here’s How to Inspire Millennial Employees

The key is to start with ‘Why?’

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HOW CAN a jewelry-store owner get the members of his or her team to think and act like they are store-owners?

That’s the big question covered in the second episode of INSTORE’s new podcast series, JimmyCast, from jewelry-store trainer Jimmy DeGroot, along with co-host Doug Meadows of David Douglas Diamonds in Marietta, GA.

In the highlight above, Jimmy and Doug share the secret of inspiring millennial employees. The key is starting with an explanation of “why” — meaning why what they do matters.

Or check out the entire podcast below. Want to receive all our podcasts on your mobile device? Use the icons below to sign up on Apple Podcasts, Google Play, Stitcher or your favorite podcast player.

JIMMYCAST (EPISODE 2): TEACHING EMPLOYEES TO ACT LIKE OWNERS (34:23 MINUTES)


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