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Over the Counter

Podcast: Jeweler Explains Why Her Employees Treat the Business As Their Own

An amazing sales performance resulted in an equally amazing reward.

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IN HIS NEW SERIES “Over the Counter,” fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, tells the stories of inspirational and/or memorable jewelry sales. In this episode, guest Jennifer Farnes of Revolution Jewelry in Colorado Springs, CO shares a story about an incredible, even life-changing (for some) reward that she provided to her team after they didn’t only reach, but crushed, an ambitious sales goal. Then hear Kyle tell the inspiring story of Revolution Jewelry’s big voyage in the latest “Over the Counter.”

Would you like Kyle to tell your story? Email him at kylerbullock@gmail.com.

OVER THE COUNTER: CRUISE CONTROL (15:46 MINUTES)


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Kyle Bullock is a fourth-generation jeweler who manages Bullock's Jewelry in Roswell, NM. He is also a best selling author, speaker and performer, and small business coach. To contact him, email him at KyleRBullock@gmail.com.

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There's a Big Problem With Edna's Jewelry

A customer leaves a valuable strand of pearls with Gene ... and Gene and team aren't quite as careful as they needed to be with the customer's treasure. See more Gene the Jeweler videos here.

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Over the Counter

Podcast: Jeweler Finds the Perfect Earrings … and Learns a Lesson About Love and Pain

The customer was searching for a pair of special blue earrings for his wife.

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In his new series “Over the Counter,” fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, tells the stories of inspirational and/or memorable jewelry sales. In this episode, a jeweler learns a lesson about love and pain. Bullock speaks with Erin Conroy of Steven’s Jewelry and Engraving in O’Fallon, MO, and shares one of her most inspiring tales.

Would you like Kyle to tell your story? Email him at kylerbullock@gmail.com.



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Over the Counter

Podcast: Jeweler Repairs an Old Hurt with an Act of Kindness

A kind gesture heals a customer relationship gone sour.

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In his new series “Over the Counter,” fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM, tells the stories of inspirational and/or memorable jewelry sales. In this episode, an old hurt is healed with kindness, and a jewelry wholesaler makes a retail sale by being her sociable self.

Would you like Kyle to tell your story? Email him at kylerbullock@gmail.com.



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Over the Counter

Podcast: The Truth Matters, and Never More So Than When You Make a Mistake

This jeweler had to step up and face the consequences of one of the biggest mistakes of his career.

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IN HIS NEW SERIES “Over the Counter”, fourth-generation jeweler Kyle Bullock of Bullock’s Jewelry in Roswell, NM tells the stories of inspirational and/or memorable jewelry sales. In this episode, a jeweler who prides himself on trustworthiness has to step up and face the consequences of one of the biggest mistakes of his career.

Would you like Kyle to tell your story? Email him at kylerbullock@gmail.com.


OVER THE COUNTER EPISODE 1: WHO CAN YOU TRUST? (11:31 MINUTES)


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