TODAY, PEOPLE COMMUNICATE DIFFERENTLY than they did even a few years ago. No longer do phone and email suffice for maintaining relationships. Consumers are comfortable with text messaging, and jewelers who aren’t catering to these immediate communication channels can be left behind.
In this webinar, held on September 12, you’ll learn:
- How messaging will boost your customer service while improving customer retention
- How to implement a messaging strategy for your business
- What makes up today’s communications landscape
- Tips and tricks for implementing an effective messaging strategy
The webinar was hosted by Nick Miller, head of retail for Podium, and Taylor Cutler, digital marketing manager for Podium.
Watch the webinar below: