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Podium Webinar: Convenience Wins — Five Tips to Improve the Customer Experience.

Podium teaches you how to succeed in the “convenience economy”.

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IN TODAY’S fast-paced economy, customers are always looking for convenience. Time is limited, and online shopping is easy, so brick-and-mortar retailers who want to succeed need to stay on top of their game.

This Podium webinar focuses on the important of convenience in this retail climate. Two experts from Podium, Taylor Cutler, Digital Marketing Manager and Jon Eyre, Product Marketing Manager, give retailers on advice on how to stay ahead of the game—by exceeding customers’ expectations and employing a series of simple “to-do’s” that will keep your customers coming back.

Podium is a multi-product platform that gives businesses control over everything from online reviews to messaging and insights. Today, Podium is the leading interaction platform for local businesses—businesses just like yours. For more information, visit podium.com.

Catch the webinar replay below.




The SmartWork Media Content Studio helps jewelry industry businesses create targeted, entertaining content that captures attention, reinforces your brand and builds your business — one well-told story at a time. To find out how we can create compelling content marketing for your business, visit here or email Barbara Moss at [email protected].

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Wilkerson Testimonials

Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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