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Poll: Which Issue Facing Brick-and-Mortar Retailers Frustrates You Most?

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Take our poll.

The challenges in retail have come from several different directions over the past few years.

Bricks-and-mortar stores are competing not only with each other and with e-commerce upstarts, but also, in come cases, with their own suppliers who have begun selling directly to consumers online. 

Millennials have their own shopping behaviors that can be puzzling.

And of course, there’s the age-old problem of finding the right people to work in your business.

But remember, although certain issues are new, the fact is that retail has always been a tough business. It takes strength and creativity to survive and thrive.

Still, we’d like to know what you find most frustrating about the brick-and-mortar retail scene of today.

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Downsizing? Wilkerson Is Here to Help

Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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