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Prime Numbers: Happy Returns

Here are a few numbers that show how returns affect the jewelry industry as a whole.

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Compared to online retailers, some of whom see as much as half of everything they sell come back, brick-and-mortar stores have it pretty easy when it comes to returns, even more so jewelers, who have some of the lowest return rates of any retail category. Still, unless you have a watertight no-return policy, they are sure to be a part of your business life. Here are a few numbers that show how they affect the industry as a whole.

Sources: INSTORE Big Surveys, INSTORE Brain Squad, National Retail Federation, LoyaltyOne

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It’s Going to Set Us Up Very Nicely for Retirement

You’ve worked hard all your life. And if you’re like most jewelers contemplating retirement, you’re hoping that your going-out-of-business sale will add to your nest egg — with minimal complications. That’s exactly what Doug and Jacki Friedrich, fourth-generation owners of Friedrich Jewelers Inc., of Vernon, Conn., experienced when they selected Wilkerson to run their sale. “Jewelers who are contemplating a sale should go with Wilkerson because of their experience,” says Doug. And with financial goals “exceeding expectations,” the couple can now focus on enjoying the next chapter of their lives. “It’s going to set us up very nicely for retirement,” says Jacki. “The money’s coming in and we have no complaints. It’s been wonderful.”

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