LINETIME
WHAT TO SAY AND WHEN TO SAY IT
A customer enters the store and offers a quick ?Howya doin’?, preparing to shuffle past. You smile and answer:
?Alright … everything is beautiful!?
WHY? Because that’s the kind of answer that stops people in their tracks. Of course, you don’t have to say exactly this. But do say something positive, fun and, most importantly, memorable. (Like the elderly man who answered the same question, ?I’m old, I’m Italian, and I’m rich.? Memorable, right?) Make your greeting something special.
SOURCE: Scott Ginsburg | Author, Consultant, HelloMyNameIsScott.com