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Zen Jeweler: Quantity Ain’t All It’s Cracked Up To Be




Zen Jeweler

Fine jewelry requires a long-term attitude from its purchasers and wearers. This is bad news, and here’s why. Much of what we do today is for the short-term, the quick fix, the disposable society we’ve inherited from watching too many commercials. We’ve developed an addiction for the new, without an appreciation for the exceptional. We’ve begun to buy quantity. And we’ve begun to think of what we do in terms of that quantity. Quantity, frankly, ain’t all it’s cracked up to be. For instance, I once noted that in a store I was working in, 88 percent of the gross profit was coming from 15 percent of the store’s units. That meant that it took the other 85 percent of the stores sales to make up the last 12 percent of the gross profit. Quantity was defeating profitability. The 15 percent of units making up the vast majority of the store’s gross was, in fact, 135 units. Less than one sale a day. Imagine what just two sales a day like that would have done. Instead of one sale of $6,000, imagine two. Let’s continue to work harder, not smarter.



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Wilkerson Helped This Jeweler to Navigate His Retirement Sale Despite a Pandemic

Hosting a going-out-of-business sale when the coronavirus pandemic hit wasn’t a part of Bob Smith’s game plan for his retirement. Smith, the owner of E.M. Smith Jewelers in Chillicothe, Ohio, says the governor closed the state mid-way through. But Smith chose Wilkerson, and Wilkerson handled it like a champ, says Smith. And when it was time for the state to reopen, the sale continued like nothing had ever happened. “I’d recommend Wilkerson,” he says. “They do business the way we do business.”

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