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Rapaport Academy Releases 2 Online Courses

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They’re designed to boost retail diamond sales.

(PRESS RELEASE) LAS VEGAS — Rapaport Academy, the Rapaport Group’s e-learning platform for the diamond and jewelry industry, has released two new online courses to help jewelers improve their sales. The new courses were created in response to requests from retailers looking for additional resources to help them with their marketing and sales, both online and in-store.

The new additions join an existing suite of Rapaport Academy online classes created to help professionals boost their knowledge on the practical and commercial aspects of the diamond and jewelry industry.

The Digital Marketing Essentials for Jewelers course helps retail store owners understand how digital marketing can benefit their business and ultimately boost their online presence to increase traffic and sales. The course covers the entire digital marketing process, from defining goals and expectations to understanding online marketing channels, building a marketing plan and more.

The second new course, Diamonds & Jewelry Retail Sales Master Class features industry experts who provide insight into the entire in-store sales process; including diamond education, selling tips and tools, client follow-up, company credibility and more.

The course is offered at an affordable rate and is ideal for retail sales associates who wish to learn more about the diamond industry and interact more confidently with customers.

The online format accommodates people’s busy schedules, allowing them to complete the courses at their own pace from any location and device.

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Additional information is available at learn.rapaportacademy.com/online and learn.rapaportacademy.com/sales.

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Orin Mazzoni, Jr., the owner of Orin Jewelers in Garden City and Northville, Michigan, decided it was time to downsize. With two locations and an eye on the future, Mazzoni asked Wilkerson to take the lead on closing the Garden City store. Mazzoni met Wilkerson’s Rick Hayes some years back, he says, and once he made up his mind to consolidate, he and Hayes “set up a timeline” for the sale. Despite the pandemic, Mazzoni says the everything went smoothly. “Many days, we had lines of people waiting to get in,” he says, adding that Wilkerson’s professionalism made it all worthwhile. “Whenever you do an event like this, you think, ‘I’ve been doing this my whole life. Do I really need to pay someone to do it for me?’ But then I realized, these guys are the pros and we need to move forward with them.”

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