InboxReaders Sound Off On E-Commerce, Signet and Millennials There’s hope in the form of Generation Z. Published 9 months agoon June 3, 2019By INSTORE Staff Instore June 2019 Issue Share Tweet Forward RevolutionThe jewelry industry is undergoing significant changes because the concept of jewelry has changed. The very high-end luxury goods markets seem to be holding, but the squeezing of the middle class has changed disposable income. Who is buying the jewelry has changed as well. Self-purchasers prevail in this era of self (and selfie) celebration. These factors have evolved my purchasing and merchandising strategies. A pared-down inventory with only essential quick-sellers in understock coupled with targeted memo support is the new reality today for profitability. For their support, vendors must be viewed and treated as true business partners, not simply suppliers. This wasn’t how we did things in the past, but it has been instrumental in not just surviving but thriving. You adapt or die. JimmyCastPodcast: Jason Druxman Discusses Differences of Corporate and Independent Jewelry Stores Over the CounterPodcast: The 12 Days of Christmas … Like You’ve Never Heard It Before JimmyCastPodcast: Aleah Arundale Tells Why She Created Jewelers Helping Jewelers E-commerce alone does not bring enough people through your door. We have found a way to give our clients the opportunity to do research on our website, narrow their selection and then come into our store for the final decision and purchase. We do this via our partnership with Stuller and the free addition of their online selling platform, which includes a cart system. It’s an easy addition to any website, it drives traffic to the store and it increases our online presence. — Jessica Rossomme, Mucklow’s Fine Jewelry, Peachtree City, GAE-FutilityI have two stores; both have excellent web presence, nice SEOs, solid cost-per-click campaigns, display ad campaigns, and a nice social media following. Our websites show our inventory, which can be purchased online. We have included the e-commerce option in all of our advertising and marketing and even coded the site to offer sale discounts during events and holidays. All of this has been in place for six-plus months, and we are still yet to sell a single piece through the site. How about that! — Chad Elliott Coogan, Gems of La Costa, Carlsbad, CAHard to Keep UpTrying to stay ahead of the many changes Google, Instagram and Facebook make after we have somewhat mastered their previous algorithms is a career in itself! Wish there were some Cliff Notes for us retailers! — Susan Eisen, Susan Eisen Fine Jewelry & Watches, El Paso, TXSignet SilenceWhy are we not talking about Signet and sexual assault? Talk about taking the glamour out of jewelry — or is this entire industry tone-deaf? — Alan Lindsay, Henry’s, Cape May, NJRelated Topics:Featured click to Comment(Comment) INSTORE Staff Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at firstname.lastname@example.org. Advertisement SPONSORED VIDEOWilkerson TestimonialsTo Generate Funds for a Jeweler’s Move and Remodel, Wilkerson More Than DeliveredEven successful jewelers need a little extra cash to fund expansion plans—especially when there’s inventory on hand that’s ripe for liquidation. For Beaumont, Texas-based jeweler Michael Price, co-owner of Mathews Jewelers, it was the perfect time to call Wilkerson. Price talked to other jewelers as well as vendors for advice during the selection process and decided to go with Wilkerson. And he wasn’t disappointed. 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