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Ruminations on December and More of Your Letters to the Editor

Plus our reader thoughts on our ‘Take Off That Hat!’ lead story.




On “Take Off That Hat!”

  • Wearing many hats is just a part of the job description for a small business owner. I’m a salesman, bookkeeper, janitor, errand boy and repairman all rolled in to one. — Marc Majors, Sam L. Majors, Midland, TX
  • Managing a business requires wearing lots of hats. They will not all fit the same; some will be more comfortable than others. Don’t wear your favorite hat every day. — Robert Borneman, Diamond Jewelers, Centereach, NY
  • Changing hats is the norm for my place of business, being there’s only two of us! Very hard to get help when the government is paying people to stay home. — Laurie Cusher, Hyde Park Jeweler, Hyde Park, NY
  • Don’t Hate; Delegate
  • Business owners tend to think that no one else can do what they do or as well as they do it. This is a mistake, give others a try and let them take on more responsibility. You will be glad you did. — Joseph Villarreal, Villarreal Fine Jewelers, Austin, TX

Suck Like It’s 1999

  • I haven’t worked as hard as I had to this year in many years. The joke was we did Christmas like 1999 (same sales volume). Back then, it was a good year. This year, it sucked. — Amanda Lanteigne, Gold-N-Memories, Steinbach, MB

Stay Strong

  • Never give up, never surrender! You are in control of your attitude on a daily basis. How you perceive the day is how you will see the outcome. — Stephen Kolokithas, Jewelry Set In Stone, Chelsea, MI

Looking For Help

  • I love being my own boss. Having said that, I realize that if I want to reach the promised land, I must hire specific people to help me get there. — Rick Nichols, Nassau Jewelry, Fernandina Beach, FL

Happy to Be Here

  • We see that with jewelry sales in December, there were the haves and have-nots. Some jewelers had record sales while others had very little. We were somewhere in the middle of that. We continue to count our blessings. And we send everyone best wishes for the new year. — Alex Weil, Martin’s Jewelry, Torrance, CA

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].



Wilkerson Testimonials | Sollberger’s

Going Out of Business Is an Emotional Journey. Wilkerson Is There to Make It Easier.

Jaki Cowan, the owner of Sollberger’s in Ridgeland, MS, decided the time was right to close up shop. The experience, she says, was like going into the great unknown. There were so many questions about the way to handle the store’s going-out-of-business sale. Luckily for Cowan, Wilkerson made the transition easier and managed everything, from marketing to markdowns.

“They think of everything that you don’t have the time to think of,” she says of the Wilkerson team that was assigned to manage the sale. And it was a total success, with financial goals met by Christmas with another sale month left to go.

Wilkerson even had a plan to manage things while Covid-19 restrictions were still in place. This included limiting the number of shoppers, masking and taking temperatures upon entrance. “We did everything we could to make the staff and public feel as safe as possible.”

Does she recommend Wilkerson to other retailers thinking of retiring, liquidating or selling excess merchandise? Absolutely. “If you are considering going out of business, it’s obviously an emotional journey. But truly rest assured that you’re in good hands with Wilkerson.”

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