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Sales Truths: If You Never Fail, You Never Learn.

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WHY IT’S TRUE: When a Chrysler employee made an error that cost the company $1 million, he tried to resign. Lee Iacocca would not accept the resignation, saying: “ You can’t resign! I just spent $1 million training you.”

PLAN OF ACTION: Relying on the same old ways might feel comfortable, but it’s a sure path toward stagnation. While risk-taking is good, recklessness is not. Before you dive into a new idea, check it for reasonableness. Run new creative ideas by people who have your best interests in mind, your staff, other close non-competing jewelry store owners whose opinions you value, and maybe even a customer or two. Regardless of whether you succeed or not, you’ll be wiser and richer in experience. — DAVE RICHARDSON, JEWELRY SALES TRAINING

[span class=note]This story is from the May 2011 edition of INSTORE[/span]

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Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

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Dave Richardson

Sales Truths: If You Never Fail, You Never Learn.

mm

Published

on

WHY IT’S TRUE: When a Chrysler employee made an error that cost the company $1 million, he tried to resign. Lee Iacocca would not accept the resignation, saying: “ You can’t resign! I just spent $1 million training you.”

PLAN OF ACTION: Relying on the same old ways might feel comfortable, but it’s a sure path toward stagnation. While risk-taking is good, recklessness is not. Before you dive into a new idea, check it for reasonableness. Run new creative ideas by people who have your best interests in mind, your staff, other close non-competing jewelry store owners whose opinions you value, and maybe even a customer or two. Regardless of whether you succeed or not, you’ll be wiser and richer in experience. — DAVE RICHARDSON, JEWELRY SALES TRAINING

[span class=note]This story is from the May 2011 edition of INSTORE[/span]

Advertisement

SPONSORED VIDEO

Wilkerson Testimonials

If It’s Time to Consolidate, It’s Time to Call Wilkerson

When Tom Moses decided to close one of the two Moses Jewelers stores in western Pennsylvania, it was time to call in the experts. After reviewing two candidates, Moses, a co-owner of the 72 year-old business, decided to go with Wilkerson. The sale went better than expected. Concerned about running it during the pandemic, Moses says it might have helped the sale. “People wanted to get out, so there was pent-up demand,” he says. “Folks were not traveling so there was disposable income, and we don’t recall a single client commenting to us, feeling uncomfortable. It was busy in here!” And perhaps most importantly, Wilkerson was easy to deal with, he says, and Susan, their personal Wilkerson consultant, was knowledgeable, organized and “really good.” Now, the company can focus on their remaining location — without the hassle of carrying over merchandise that either wouldn’t fit or hadn’t sold. “The decision to hire Wilkerson was a good one,” says Moses.

Promoted Headlines

Most Popular