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Sanity Files: Jay Klos

How jewelers keep their cool in a crazy world.

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Jay Klos
GROGAN JEWELERS, FLORENCE, AL

Jay Klos, who grew up sweeping floors in his father’s jewelry store, bought Grogan Jewelers in 1985, while he was traveling the Southeast as a jewelry rep. Since then, Klos has been president of the regional Chamber of Commerce, was named Alabama Retailer of the Year in the $2-$5 million category, started Diamond Relations, a CRM company for jewelers in 2009, and won America’s Coolest Stores contest (Big Cool division) in 2014.

Over the years, INSTORE has won 80 international journalism awards for its publication and website. Contact INSTORE's editors at [email protected].

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