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Sanity Files: Jay Klos

How jewelers keep their cool in a crazy world.

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Jay Klos
GROGAN JEWELERS, FLORENCE, AL

Jay Klos, who grew up sweeping floors in his father’s jewelry store, bought Grogan Jewelers in 1985, while he was traveling the Southeast as a jewelry rep. Since then, Klos has been president of the regional Chamber of Commerce, was named Alabama Retailer of the Year in the $2-$5 million category, started Diamond Relations, a CRM company for jewelers in 2009, and won America’s Coolest Stores contest (Big Cool division) in 2014.

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You Wouldn’t Cut Your Own Hair. Why Run Your Own Retirement Sale?

After being in business for over a quarter of a century, Wayne Reid, owner of Wayne Jewelers in Wayne, Pennsylvania, decided it was time for a little “me time.” He says, “I’ve reached a point in my life where it’s time to slow down, enjoy a lot of things outside of the jewelry industry. It just seemed to be the right time.” He chose Wilkerson to handle his retirement sale because of their reputation and results. With financial goals exceeded, Reid says he made the right choice selecting Wilkerson to handle the sale. “They made every effort to push our jewelry to the forefront of the showcases,” he says, lauding Wilkerson for their finesse and expertise. Would he recommend them to other jewelers who want to make room for new merchandise, expand their business or like him, decide to call it a day? Absolutely he says, equating trying to do this kind of sale with cutting your own hair. “The results are going to happen but not as well as if you have a professional like Wilkerson do the job for you.”

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