customer experience Archives

Columns4 days ago

Mother’s Day Starts in March, Not May

Mother’s Day doesn’t sneak up on consumers. It sneaks up on retailers.

Columns3 weeks ago

From Optional to Essential: How AI Search Is Raising the Standard for Jewelry SEO

AI search hasn’t killed SEO. It’s exposed weak SEO.

Press Releases3 weeks ago

LeachGarner Promotes Jennifer Ashworth to Brand Director

In this expanded role, Ashworth leads brand strategy for LeachGarner and Rio Grande Jewelry across key product categories.

Press Releases1 month ago

Overnight Mountings Launches New State-of-the-Art Website

New platform delivers lightning-fast performance, advanced customer tools, and expanded diamond offerings.

Press Releases1 month ago

Frederick Goldman, Inc. Announces Strategic Leadership Updates to Accelerate Growth and Elevate Customer Experience

These updates underscore Frederick Goldman’s continued investment in speed, reliability, innovation, and service.

Columns1 month ago

‘No One Told Me That One Day I Could Change the World’: One Jeweler’s Journey from Small Town Girl to Luxury Expert

A Cartier ad swiped from mom's salon planted a seed for one future jeweler: clients don't buy sparkle — they buy you.

Press Releases3 months ago

Capture More Buyers This Holiday Season

(PRESS RELEASE) Leverage the GN Diamond Platform to Close More Sales No matter what the world brings, people continue to invest in what matters most: their...

Megan Crabtree3 months ago

To Sell More Jewelry, You Must First Remember What Makes It Special

Authenticity and connection are what jewelry — and jewelry sales — are all about.

Headlines5 months ago

Priorities Shift in Retail Design: JLL

Shoppers prioritize efficiency over the experiential, survey finds.

Andrea Hill6 months ago

How to Use AI in Ways That Protect Your Brand

These are the dos and don’ts of using AI in your business.

Headlines1 year ago

Stores Added to “Macy’s First 50”

Retailer’s results show while flagship sales fell, its two luxe units rose.

Press Releases1 year ago

Jewelers of America Introduces New Diamond Sales Tool

Counter Intelligence brochures highlight natural and lab-grown diamond facts.

Press Releases1 year ago

Podcasts Provide Retailers a Fresh Take on Brand Experience, Loyalty and Additional Sales

The Plumb Club podcast series adds new retail learning for March 2025.

Andrea Hill1 year ago

When Sparkle Isn’t Enough: How to Differentiate a Jewelry Store

Authenticity, a focus on your clients and attention to detail can all help to differentiate your store.

Headlines1 year ago

Retailers Ramping Up AI Use

Tech impacting shoppers, workers and supply chain, survey finds.

Headlines2 years ago

Digital Signage Market to More Than Double: Forecast

Retailers expected to be major driver in tech’s growth.

Headlines2 years ago

Retail Automation to Grow by Nearly $12B

Cloud computing, AI to drive high-tech spending: Study.

Headlines2 years ago

Limited Product Content Costs Retailers Sales

Stores lose consumers by providing too little info about their wares, survey finds.

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All posts tagged "customer experience"

Mother’s Day Starts in March, Not May

From Optional to Essential: How AI Search Is Raising the Standard for Jewelry SEO

LeachGarner Promotes Jennifer Ashworth to Brand Director

Overnight Mountings Launches New State-of-the-Art Website

Frederick Goldman, Inc. Announces Strategic Leadership Updates to Accelerate Growth and Elevate Customer Experience

‘No One Told Me That One Day I Could Change the World’: One Jeweler’s Journey from Small Town Girl to Luxury Expert

Capture More Buyers This Holiday Season

To Sell More Jewelry, You Must First Remember What Makes It Special

Priorities Shift in Retail Design: JLL

How to Use AI in Ways That Protect Your Brand

Stores Added to “Macy’s First 50”

Jewelers of America Introduces New Diamond Sales Tool

Podcasts Provide Retailers a Fresh Take on Brand Experience, Loyalty and Additional Sales

When Sparkle Isn’t Enough: How to Differentiate a Jewelry Store

Retailers Ramping Up AI Use

Digital Signage Market to More Than Double: Forecast

Retail Automation to Grow by Nearly $12B

Limited Product Content Costs Retailers Sales

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