Stop over-explaining your repair prices. Do this instead.
Close your eyes. Take a breath. Now try to feel genuine cosmic warmth toward the person holding a dead watch battery.
Confident stores fail fast, own their quirks, and never apologize for standing out.
The world's most successful sports agent delivers clankingly awful puns every free-agent season. Here's why it actually works for him.
Bridal edition honored among world’s best B2B magazines.
She discusses key high and low points in her journey.
Does it help you stand out? Is your advertising sufficiently different? Is it helping you stand out, or is it just blending into the drone/clutter of...
Came across this valuable nugget of Seth Godin’s (from his book The Dip) on the subject of quitting. “The opposite of quitting isn’t merely continuing. No, the...
I read an interesting book by Ty Montague called True Story: How to Combine Story and Action to Transform Your Business. The book explicitly states things...
First impressions are extremely important. So important that business guru Tom Peters recommends creating a new C-Level job for it – so in addition to your...
You may have heard of Parkinson’s Law — “Work expands so as to fill the time available for its completion.” The law was first noted by one Cyril...
People can deal with problems and delays. What they can’t deal with is uncertainty. When problems arise with a repair or service, keep customers fully informed....
A few random-ish thoughts that could possibly be of use in running your business (or living your life): Just about everything you learned in school about...
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