Some of his anxiety may be self-induced.
Gene was a prodigy of sorts.
He talks about growing up in the business.
Gene meets four-time NFL Pro Bowl leading rusher Ahman Green.
His employee's answers aren't adding up.
Ever tried being passive-aggressive for years on end and hoping the person quits?
A viewer's question brings out the worst in Gene.
Craigslist is always a great start, he says in this satirical video.
His staff members take him very, very literally.
Hiring a relative isn't always a bad idea. But it was this time.
This tale probably should've gone untold.
'We got involved legally.'
His ideas aren't getting him far.
Hey, everybody needs to have goals.
His approach sounds truly ... unique.
He looks a little puzzled.
Sure, Gene makes a donation. But is his heart in the right place?
Who's he actually trying to convince — the potential customer, or himself?
An old cupcake becomes a bone of contention.
Science isn't a strong point for this employee.
INSTORE helps you become a better jeweler with the biggest daily news headlines and useful tips. (Mailed 5x per week.)