When someone asks for a discount, ask how much they’re willing to pay for that item. Sometimes they’ll pay more than you’d think. Or, think of...
Just Not Fun Anymore I am insanely jealous of anyone working in this industry who still enjoys their work. After 40 years, I no longer do....
“I cannot believe that you just stuck your finger in your mouth, got it fully coated with your disgusting saliva, removed your wet, dripping gross ring...
Ever heard the phrase, “No question is a dumb question?” Whoever said that never met these customers.
Make sure every one of your salespeople is ready to roll.
Because sales happen when customers try on jewelry.
A recent study by health researchers at Uppsala University found that when Swedes take time off, antidepressant prescriptions go down. Hardly surprising. More interesting was a...
To have the right product for customers, you may have to leave your comfort zone.
17 Once upon a time, dads just wanted a little peace and quiet and maybe some socks on FATHER’S DAY. No more. Dad’s Day is catching...
June 3-9 LEARNING If you’re in Vegas for the JCK shows, take in as many educational shows as you can with a goal to kick some...
“Family is very important to me and jewelry is my passion."
Retaining staff isn't all about money.
More than half of jewelers find guidance somewhere.
Here are the ways you cope with burn-out.
Old-fashioned clienteling is taken to new heights.
How can this retailer put an end to the time- and energy-wasting harassment?
Everything Is Sales. You want to get your kid to eat that piece of broccoli? Sales. You want that flight attendant to give you a seat...
Loose diamonds and bridal by Simon G were on fire! Maria Aguirre, Benold’s Jewelers, Austin, TX Simon G 18K white gold ring with round white diamonds (1.01 TCW)...
It's time to ask the five "W" questions.
Decide what you need before you hire your next salesperson.
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